129 / 168
2014 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
129
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Average
+25% Profit
+25% Growth
Service Center Use
Total Personal Lines Commission placed in
Carrier Service Center
12.4%
13.6%
*
Total Commercial Lines Commission placed in
Carrier Service Center
3.2%
10.6%
2.3%
Use of Carrier Service Centers
Average +25% Profit +25% Growth
Carrier Representation
Personal Lines P&C
National
13.0
17.7
14.0
Regional
8.9
14.3
10.9
Total
21.8
32.0
24.9
Commercial Lines P&C
National
29.9
28.0
37.0
Regional
17.8
24.1
22.0
Total
47.8
52.1
59.0
Group L&H / Financial
Total Life, Health, Disability, LTC,
Retirement Products, and Other
42.3
44.0
38.3
Carriers
Average
+25% Profit
+25% Growth
% of Total Commission & Fee Revenue Derived from Direct Versus Indirect Appointments
INDIRECT Carrier Appointments
17.1%
13.7%
15.5%
DIRECT Carrier Appointments
82.9%
86.3%
84.5%
Carrier Appointments
*Insufficient Data