128 / 168
2014 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
128
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Average
Top 25%
Information Technology Employees (FTE)
Number
2.0
High
4.0
Low
1.0
Number of IT Employees per 100 users
2.3
Revenue per IT Employee
$8,285,567
$12,307,230
Total IT Payroll Expense ($)
$142,096
$227,520
As % of Total Compensation Expense
1.4%
As % of Net Revenues
0.9%
1
Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,
website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.
Other included XDTI/Nexsure.
Technology
Agency Management System Utilized
Average
+25% Profit
+25% Growth
Total IT Expenses
1
(as % of net revenues)
2.5%
2.6%
2.8%
TAM
25.7%
AMS360
31.4%
EPIC
14.3%
Other
2.9%
Vision
5.7%
Sagitta
20.0%