2014 Best
Practices Study
Agencies
with
Revenues
Under
$1,250,000
13
Analysis of Agencies with Revenues Under $1,250,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Compensation
Selling
Operating
Administrative
0%
10%
20%
30%
40%
50%
60%
Average
+25% Profit
+25% Growth
5.1% 3.5%
5.5%
17.3%
12.4%
16.5%
2.3%
0.3%
2.3%
52.2% 52.2%
38.3%
Average
+25% Profit
+25% Growth
Administrative Expenses
Amortization of Intangibles
0.9%
0.2%
1.0%
Officer Life
0.2%
0.1%
0.3%
Interest
1.0%
0.0%
0.9%
Other
0.2%
0.0%
0.0%
Total Administrative
2.3%
0.3%
2.3%
Total Expenses
77.3%
54.5%
76.5%
Pre-Tax Profit (Loss)
22.7%
45.5%
23.5%
EBITDA
25.6%
45.8%
26.4%
Average
+25% Profit
+25% Growth
Expense Growth Over Prior Year
Compensation Expense
5.6%
-6.1%
7.7%
Selling Expense
-4.8%
-7.4%
-14.2%
Operating Expense
7.1%
5.9%
10.7%
Administrative Expense
4.0%
*
*
Expenses
(as % of Net Revenues) —
continued
Expenses
(as % of Net Revenues)
*Insufficient Data