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2014 Best

Practices Study

Agencies

with Revenues

Between

$2,500,000 and

$5,000,000

59

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Concentration

Average

+25% Profit

+25% Growth

% of Revenue Derived from

Largest Account

3.8%

3.0%

3.4%

High

24.5%

Low

0.7%

10 Largest Accounts

15.1%

12.5%

13.4%

High

43.1%

Low

2.5%

Average

+25% Profit

+25% Growth

“Other” Group Life & Health* Revenue (% from source)

Life

27.8%

58.0%

40.0%

Disability

16.7%

0.3%

18.2%

Dental & Vision

25.9%

8.3%

16.9%

Retirement/Pension

6.4%

0.0%

17.6%

Worksite/Voluntary/Supplement

6.8%

0.0%

3.3%

Long-Term Care

2.5%

8.3%

3.7%

Employee Benefits TPA

4.4%

0.0%

0.0%

All Other

9.6%

25.0%

0.3%

*Excludes Group Medical