A comprehensive range of parts are
readily available at Babcock branches
and dealerships throughout south-
ern Africa. Babcock also provides
countrywide, 24-hour service and
breakdown assistance to ensure that
customer’s machines are up and run-
ning as soon as possible.
“The excellent commitment from all
our OEMs enables us to provide parts
and support wherever it is needed.”says
David Vaughan.
Customer Service Centres
Babcock’s extensive branch network and
aftermarket support infrastructure
extends across South Africa, Namibia,
Zambia, Botswana and Mozambique,
with a total of 26 customer service cen-
tres in sub- Saharan Africa.
The head office branch is located
in Boksburg and services customers
across Gauteng. The Middelburg flag-
ship facility is an ultramodern, bespoke
sales, parts and service dealership pur-
pose-built to offer responsive regional
support and service across Babcock’s
entire construction equipment product
range.
Technicians can also be dispatched
to remote locations in Africa with all
the tools and diagnostics necessary to
complete a service.
Safety
“To date for 2017, our disabling
injury incident rate is 0.37, well
below the industry norm of 0.78,
reflecting the value that
Babcock places on
its people.”
Safety is key
to Babcock
and all of the
company’s systems
and processes are
fully accredited to
ISO standards 9001 and 14001 and
OHSAS 18001 covering quality, envi-
ronment and health and safety.
The excellent commitment from all
our OEMs enables us to provide parts
and support wherever needed.
Parts