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2013 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

148

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

89.8

66.9

92.9

Revenue Per Employee

$181,989

$213,735

$180,744

Compensation Per Employee

$121,594

$134,131

$119,577

Spread Per Employee

$60,395

$79,604

$61,167

Fully

Paid By

Agency

Partially

Paid By

Agency

Fully

Paid By

Employee

Benefit

Not

Provided

Benefits Provided to Agency Employees (% Responding )

Accident & Health Insurance (Employee)

36.4% 60.6% 3.0% 0.0%

If partially paid, % paid/month by employee

31.8%

Accident & Health Insurance (Dependent)

0.0% 46.9% 53.1% 0.0%

If partially paid, % paid/month by employee

49.5%

Dental Coverage

15.2% 33.3% 48.5% 3.0%

Group Life Insurance

84.8% 3.0% 12.1% 0.0%

Long Term Disability

63.6% 18.2% 18.2% 0.0%

Short Term Disability

34.4% 9.4% 56.3% 0.0%

Pension Plan

7.4% 0.0% 0.0% 92.6%

Profit Sharing

41.4% 0.0% 0.0% 58.6%

ESOP

36.7% 0.0% 0.0% 63.3%

401 (k)

12.5% 53.1% 34.4% 0.0%

125/Cafeteria Plan

9.7% 16.1% 64.5% 9.7%

Health Savings Accounts (HSA, HRA, HDHP)

16.7% 50.0% 20.0% 13.3%

Employee Productivity

Revenue Per Employee

Compensation Per Employee

Spread Per Employee

$0

$50K

$100K

$150K

$200K

$250K

$181,989

$213,735

$180,744

$121,594

$134,131

$119,577

$60,395

$79,604

$61,167

Average

+25% Profit

+25% Growth