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2013 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

150

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average

Top 25%

Commercial P&C Producers

Average Validated Producers

# Validated

12.1

High

37.0

Low

3.0

Average New Commissions Produced Annually

$82,668

$134,254

Average Book Serviced (Commissions)

$654,723

$1,015,563

Average Pay ($)

$204,912

Average Pay (% of Book Serviced)

31.3%

Group Life & Health Producers

Average Validated Producers

# Validated

3.7

High

16.0

Low

1.0

Average New Commissions Produced Annually

$122,579

$222,525

Average Book Serviced (Commissions)

$666,273

$1,174,330

Average Pay ($)

$208,289

Average Pay (% of Book Serviced)

31.3%

Personal P&C Producers

Average Validated Producers

# Validated

1.7

High

3.0

Low

1.0

Average New Commissions Produced Annually

$47,224

$69,064

Average Book Serviced (Commissions)

$333,070

$483,932

Average Pay ($)

$101,770

Average Pay (% of Book Serviced)

30.6%

Multi-Line Producers

Average Validated Producers

# Validated

8.1

High

17.0

Low

1.0

Average New Commissions Produced Annually

$156,911

$249,294

Average Book Serviced (Commissions)

$1,151,037

$2,266,627

Average Pay ($)

$272,460

Average Pay (% of Book Serviced)

23.7%

Validated Producer Productivity

% of Earned Premium charged back to Producers for bad debt write-offs: 62.1%

Average

+25% Profit

+25% Growth

% of Agencies That Reimburse All/Part T&E Expense

72.7%

75.0%

62.5%