156 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
156
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service Staff Payroll Information
Average
+25% Profit
+25% Growth
Pay Ranges by Service Position
AE
Average Low
$74,989
$72,613
$84,060
Average High
$116,082
$97,315
$122,250
CSR
Average Low
$41,678
$41,669
$39,433
Average High
$78,011
$69,190
$79,854
Processor/Asst CSR
Average Low
$32,233
$32,266
$31,584
Average High
$45,790
$44,785
$50,873
Marketing
Average Low
$58,601
*
$78,333
Average High
$92,167
*
$82,833
Claims
Average Low
$45,650
$51,138
$36,937
Average High
$70,368
$65,110
$77,654
AE
Average Low
$60,046
$68,859
*
Average High
$87,154
$104,672
*
CSR
Average Low
$36,688
$37,936
$34,851
Average High
$68,810
$49,476
$56,848
Processor/Asst CSR
Average Low
$31,496
$31,500
$34,671
Average High
$36,457
$34,500
$41,052
Marketing
Average Low
*
*
*
Average High
*
*
*
Claims
Average Low
$36,999
*
*
Average High
$50,891
*
*
AE
Average Low
$88,237
$73,598
$102,009
Average High
$115,849
$82,398
$121,209
CSR
Average Low
$44,022
$41,931
$44,447
Average High
$68,258
$68,081
$66,089
Processor/Asst CSR
Average Low
$32,069
$31,478
$32,287
Average High
$37,389
$35,078
$33,037
Marketing
Average Low
$43,407
*
*
Average High
$54,727
*
*
Claims
Average Low
*
*
*
Average High
*
*
*
COMMERCIAL LINES
PERSONAL LINES
GROUP LIFE & HEALTH/FINANCIAL
*Insufficient Data