155 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
155
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Producers/Sales Support
Number
28.1
High
53.4
Low
8.6
Average Revenue per Staff
$309,219
$409,055
Total Commercial Service Payroll ($)
$1,591,120
Payroll (as % of Total Commercial Revenue)
19.5%
Bonds P&C Service/Sales Support Staff
Number
1.6
High
6.0
Low
0.1
Average Revenue per Staff
$278,984
$515,584
Total Bond Service Payroll ($)
$103,519
Payroll (as % of Total Bond Revenue)
31.6%
Personal P&C Service/Sales Support Staff
Number
11.4
High
31.0
Low
1.0
Average Revenue per Staff
$203,168
$311,006
Total Personal Service Payroll ($)
$465,877
Payroll (as % of Total Personal Revenue)
24.9%
Group L&H Service/Sales Support Staff
Number
9.7
High
33.9
Low
1.0
Average Revenue per Staff
$429,581
$641,242
Total Group L&H Service Payroll ($)
$606,388
Payroll (as % of Total Group L&H Revenue)
15.3%
Individual L&H Service/Sales Support Staff
Number
1.4
High
7.0
Low
0.3
Average Revenue per Staff
$305,668
$569,482
Total Individual L&H Service Payroll ($)
$74,358
Payroll (as % of Total Individual L&H Revenue)
24.5%
Multi-Line Service/Sales Support Staff
Number
*
High
*
Low
*
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data