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2013 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

160

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue from Top Insurance Carriers

Average

+25% Profit

+25% Growth

P&C Commission Income from Top Carrier

Top P&C

Carrier

$1,726,038

$1,437,582

$2,057,611

as % of Agency Net Revenue

11.5%

10.9%

12.5%

Top 3 P&C

Carriers

$3,574,481

$3,246,255

$4,606,363

as % of Agency Net Revenue

23.5%

24.7%

27.6%

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carrier

as % of Net Rev from

Top L&H/F

Carrier

6.6%

6.5%

7.7%

as % of Net Rev from

Top 3 L&H/F

Carriers

3.6%

7.4%

2.4%

+25% Profit

Average

Mid/Large

Commerical

51.8%

Personal

31.2%

Small

Commercial

17.9%

Mid/Large

Commerical

50.6%

Personal

29.6%

Small

Commercial

19.9%

Mid/Large

Commerical

46.9%

Personal

33.8%

Small

Commercial

19.2%

+25% Growth

Top P&C Carrier

—Breakdown By Line of Business

Top 3 P&C Carriers

—Breakdown By Line of Business

Mid/Large

Commerical

53.7%

+25% Growth

+25% Profit

Average

Mid/Large

Commerical

51.8%

Personal

30.2%

Small

Commercial

17.9%

Personal

27.5%

Small

Commercial

18.8%

Mid/Large

Commerical

46.9%

Personal

33.8%

Small

Commercial

19.3%