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2013 Best

Practices Study

Agencies

with

Revenues

Over

$25,000,000

166

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average Total Revenues: $53,756,487

Population Density of Metropolitan AreasWhere Home Office is Located

Average

+25% Profit

+25% Growth

Less than 50,000

3.8%

0.0%

0.0%

50,000 – 250,000

11.5%

0.0%

0.0%

250,000 – 1,000,000

53.8%

50.0%

33.3%

More than 1,000,000

30.8%

50.0%

66.7%

Corporate Structure

C

30.8%

50.0%

50.0%

S

53.8%

33.3%

50.0%

Partnership

3.8%

16.7%

0.0%

LLC

11.5%

0.0%

0.0%

Sole Proprietorship

0.0%

0.0%

0.0%

Average Number of Agency Locations

(Main Office and Branch Offices)

9.0

9.0

7.5

# of States Offices are Located in

2.8

2.8

2.8

Agency has an ESOP

26.9%

16.7%

16.7%

% of Stock Owned by ESOP

48.4%

25.3%

46.0%

Shareholders

Number of Shareholders (excluding ESOP)

38.1

47.5

52.6

High

183.0

Low

2.0

Ownership Percentage

% Owned by Largest Shareholder

26.5%

24.1%

41.6%

High

99.0%

Low

1.5%

Shareholder Age

Current Age of Largest Shareholder

58.3

65.5

57.8

Parent Corporation

Average

% of Agencies Owned by Another Corporation

16.0%

Description of Parent Corporation

Financial Institution

100.0%

National Broker

0.0%

Other

0.0%

Member of Group

% of Agencies Belonging to a Franchise, Cluster, Alli-

ance/Network or Aggregator Group

53.8%

Groups included Assurex, CIAB, andWBN.

Profile

(of Agencies in this Study Group)

Reason for Joining Franchise/Cluster/etc.

Back Office

Support

11.0%

Market Access

67.0%

Profit

Sharing

0.0%

Other

22.0%

Other included industry collaboration, sharing ideas

and benchmarking.