167 / 204
2013 Best
Practices Study
Agencies
with
Revenues
Over
$25,000,000
167
Analysis of Agencies with Revenues Over $25,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Revenues
Revenue by Source
(% of Gross Revenues)
(% by Source)
Average
+25% Profit
+25% Growth
Property & Casualty
Commercial Commissions & Fees
54.1%
56.9%
57.4%
Bonds
3.7%
3.9%
5.4%
Personal Commissions
6.2%
7.2%
4.6%
Value Added Services
1.3%
1.0%
2.7%
Contingent/Bonus
5.7%
5.4%
6.0%
Total P&C
70.9%
74.4%
76.1%
Life & Health/Financial
Group Medical Commissions & Fees
17.9%
13.2%
14.7%
All Other Group Commissions & Fees
6.1%
6.1%
3.9%
Individual L&H Commissions & Fees
1.4%
2.0%
1.7%
Bonus/Overrides
2.0%
1.5%
1.4%
Total L&H/Financial
27.3%
22.8%
21.7%
Investments
0.6%
0.6%
1.0%
Miscellaneous
1.1%
2.1%
1.2%
Gross Revenues
100.0%
100.0%
100.0%
Brokerage Commission Expense
2.5%
1.1%
3.7%
Net Revenues
97.5%
98.9%
96.3%
% Total Revenue
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
0.0%
P&C
Contingent/
Bonus
P&C
VAS
Fees
P&C
Personal
Comm
& Fees
P&C
Bonds
Comm
& Fees
P&C
Commercial
Comm
& Fees
L&H
Group
Medical
Comm
& Fees
L&H
All Other
Group
Comm
& Fees
L&H
Individual
Comm
& Fees
L&H
Bonus/
Overrides
Investments Miscellaneous
Average
+25% Profit
+25% Growth