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2013 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

149

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Most Successful Producer Productivity

Commercial P&C

Group L&H

New Commissions Produced Annually

Average

$159,680

$168,731

Top 25%

$255,441

$351,593

Total Commissions in Producer’s Book

Average

$1,471,807

$961,831

Top 25%

$2,342,644

$1,843,719

Average Commissions per Account

Average

$15,749

$18,208

Top 25%

$32,580

$40,795

Most Successful Producer Productivity

How Most Successful Producers Spent Time

Soliciting

New Business

36.1%

Servicing

Existing Accounts

39.3%

Personal

Training/

Education/

Prof. Dev.

7.6%

Soliciting

New Business

32.3%

Mgmt/Personnel/

Agency Admin.

14.7%

Mgmt/Personnel/

Agency Admin.

11.2%

Servicing

Existing Accounts

48.8%

Personal

Training/

Education/

Prof. Dev.

9.9%

Most Successful P&C Producer

Most Successful L&H Producer

Personal Lines Producers, someone whose main responsibility is to solicit and write new personal

lines accounts and is not responsible for the day-to-day servicing of the business, can be very

productive. On average the most successful Personal Lines producer in this revenue category

generated

$53,696

per year in new personal lines commissions with an average commission

per account of

$967

.

(Typically, the total commissions in the producer’s book are not tracked

since they are not paid renewal commission. Most often, the producers receive a base salary plus

new business commissions.)