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2013 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

60

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Service Staff Payroll Information

Average

+25% Profit

+25% Growth

Pay Ranges by Service Position

AE

Average Low

$46,080

*

*

Average High

$68,323

$79,500

$60,906

CSR

Average Low

$38,759

$42,188

$39,009

Average High

$53,090

$49,223

$50,891

Processor/Asst CSR

Average Low

$30,635

*

*

Average High

$32,101

*

$31,285

Marketing

Average Low

*

*

*

Average High

$55,614

*

*

Claims

Average Low

*

*

*

Average High

*

*

*

AE

Average Low

$38,378

*

*

Average High

$48,650

*

$49,000

CSR

Average Low

$33,939

$31,230

$32,238

Average High

$45,417

$41,552

$43,241

Processor/Asst CSR

Average Low

$24,015

*

$24,471

Average High

$27,420

*

$27,956

Marketing

Average Low

*

*

*

Average High

*

*

*

Claims

Average Low

*

*

*

Average High

*

*

*

AE

Average Low

*

*

*

Average High

$51,515

*

*

CSR

Average Low

$33,574

*

*

Average High

$36,892

*

*

Processor/Asst CSR

Average Low

*

*

*

Average High

*

*

*

Marketing

Average Low

*

*

*

Average High

*

*

*

Claims

Average Low

*

*

*

Average High

*

*

*

COMMERCIAL LINES

PERSONAL LINES

GROUP LIFE & HEALTH/FINANCIAL

*Insufficient Data