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2013 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

64

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue from Top Insurance Carriers

Average

+25% Profit

+25% Growth

P&C Commission Income from Top Carrier

Top P&C

Carrier

$451,826

$517,367

$414,490

as % of Agency Net Revenue

25.1%

30.9%

24.6%

Top 3 P&C

Carriers

$765,137

$831,351

$642,917

as % of Agency Net Revenue

42.7%

49.4%

38.2%

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carrier

as % of Net Rev from

Top L&H/F

Carrier

5.2%

4.7%

4.2%

as % of Net Rev from

Top 3 L&H/F

Carriers

7.6%

7.9%

7.1%

+25% Profit

Average

Mid/Large

Commerical

29.8%

Personal

34.3%

Small

Commercial

37.0%

Mid/Large

Commerical

24.0%

Personal

40.0%

Small

Commercial

36.0%

Mid/Large

Commerical

36.5%

Personal

37.7%

Small

Commercial

25.8%

+25% Growth

Top P&C Carrier

—Breakdown By Line of Business

Top 3 P&C Carriers

—Breakdown By Line of Business

Mid/Large

Commerical

24.9%

+25% Growth

+25% Profit

Average

Mid/Large

Commerical

22.4%

Personal

39.6%

Small

Commercial

38.0%

Personal

40.3%

Small

Commercial

34.8%

Mid/Large

Commerical

26.3%

Personal

38.3%

Small

Commercial

35.4%