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2013 Best
Practices Study
Agencies
with Revenues
Between
$1,250,000 and
$2,500,000
59
Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Producers/Sales Support
Number
3.6
High
7.5
Low
1.0
Average Revenue per Staff
$264,047
$431,130
Total Commercial Service Payroll ($)
$184,040
Payroll (as % of Total Commercial Revenue)
21.4%
Bonds P&C Service/Sales Support Staff
Number
0.7
High
1.0
Low
0.1
Average Revenue per Staff
$324,893
*
Total Bond Service Payroll ($)
$28,425
Payroll (as % of Total Bond Revenue)
21.7%
Personal P&C Service/Sales Support Staff
Number
3.5
High
10.0
Low
0.5
Average Revenue per Staff
$186,689
$277,596
Total Personal Service Payroll ($)
$143,582
Payroll (as % of Total Personal Revenue)
23.7%
Group L&H Service/Sales Support Staff
Number
0.8
High
1.5
Low
0.2
Average Revenue per Staff
$200,889
$460,334
Total Group L&H Service Payroll ($)
$38,077
Payroll (as % of Total Group L&H Revenue)
33.0%
Individual L&H Service/Sales Support Staff
Number
0.6
High
0.9
Low
0.3
Average Revenue per Staff
$207,072
*
Total Individual L&H Service Payroll ($)
$32,769
Payroll (as % of Total Individual L&H Revenue)
19.9%
Multi-Line Service/Sales Support Staff
Number
3.3
High
8.5
Low
1.0
Average Revenue per Staff
$282,316
*
Total Multi-Line Service Payroll ($)
$103,936
Payroll (as % of Total Multi-Line Revenue)
13.0%
*Insufficient Data