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RCMP

City of surrey Overviews

2 0 1 4 A c c o m p l i s h m e n t s

• Launched a new online reporting system that

allows citizens to report less serious offences

over the internet.

• Conducted operational reviews and staffing

analysis to identify workload and resource

pressures, as well as opportunities for

enhanced efficiency and effectiveness.

• Launched the “Observe it. Report it.”

awareness campaign to educate the public

on the importance of reporting crime and the

various ways to report crime and suspicious

behaviour.

• Delivered 92 crime prevention presentations

to 2,672 participants, as well as 43 community

safety presentations targeting over 1,100

newcomers and refugees.

• Hosted an inaugural Block Watch Symposium,

in partnership with other City Departments

and ICBC, to engage and mobilize over 350

community members around issues of public

safety.

• Conducted a series of Traffic Safety

enforcement campaigns coinciding with

hotspots and high collision areas and targeting

dangerous practices and behaviours on our

roadways.

• Held Open House events at our District Offices

during Police Week and Doors Open, and

launched a new Pop-Up Detachment program

to provide citizens with an opportunity to meet

local police and see interactive displays on the

work being done by Surrey RCMP.

• Launched the Surrey Steps Up campaign to

encourage community involvement in creating

positive change in neighbourhoods to enhance

safety and liveability.

• Continued to partner with ICBC and Surrey

Crime Prevention Society on the “Protect it,

Lock it, Keep it” auto crime awareness and

prevention campaign.

• Introduced the Citizens Police Academy – a

ten-week program designed to give residents

an inside look into policing in Surrey.

The RCMP provides policing services to the City of Surrey. The Surrey detachment’s officers and support staff

work with the community to identify and address local crime and safety concerns. The detachment responds

to calls for service, conducts and participates in criminal investigations, intelligence gathering, enforcement

operations, and works to reduce the impact of crime on the community through education and outreach. The

detachment is structured as follows:

OPERATIONS

Operations consists primarily of uniformed general duty members. They

are first responders to emergency and non-emergency calls for service

and also conduct community patrols and proactive initiatives. The

division also includes several support units, including: the Operations

Review Unit, which reviews police investigations to ensure quality;

Cellblock Operations; Detachment Operations, which provides support

to walk-in clientele and calls for service where police attendance is not

required; and the newly established Vulnerable Persons Section, which

provides specialized support with respect to Missing Persons, Domestic

Violence and Mental Health Intervention.

INVESTIGATIVE SERVICES

The Investigative Services Division consists primarily of plain‑clothes

members organized into specialized sections such as Drugs,

Property Crimes, Major Crimes and Special Projects Intelligence and

Enforcement. This division also includes Investigation Support units

focused on Gang Enforcement, Unsolved Homicides, and Special

Victims and Sexual Offences.

OPERATIONS SUPPORT SERVICES

Operations Support Services is made up of uniformed traffic

enforcement and pro-active community policing members,

including School Liaison and Youth-at-Risk teams and District-based

Neighbourhood Liaison and Crime Reduction Units. The division

also includes a number of specialized support units, such as Media

Relations, Professional Standards, and Corporate & Client Services.

SUPPORT SERVICES

Support Services includes operational communications (emergency

911 and non‑emergency call taking and dispatch), records and exhibit

management, court liaison, finance, information technology, crime

and business analysis, facilities and fleet management, training and

development, communications, and cellblock operations. Support

Services also delivers various community services and programs

including victim services, youth intervention, restorative justice and

crime prevention.

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