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City of Surrey Public Libraries

City of surrey Overviews

2 0 1 4 A c c o m p l i s h m e n t s

• Awarded GOLD status in LEED (Leadership in

Energy & Environmental Design) for the City

Centre Library.

• In partnerships with community groups and a

grant from the Vancouver Foundation, launched

six Little Free Libraries.

• Celebrated diversity by inviting the community

to participate in library-led Chinese New Year

and Diwali events.

• Launched “Read to Baby Program” – delivering

1,000 literacy kits to vulnerable newborns in

Surrey.

• Created and distributed “Low Cost & Free”

brochure, and worked with City’s Social

Planning department for an interactive version

on the website.

• Highlighted our work in literacy through the

3rd annual Literacy Day Report, focussing on

digital literacy initiatives at the library.

• Set up ‘Curiosity Corner’ at Newton Library –

an initiative to introduce iPads to families with

young children.

• Supported newcomer integration by offering

English language learning materials and

programs such as Library Champions, English

Conversation Classes and Settlement Services.

• 20,700 adults participated in library programs

such as computer classes, book clubs, financial

literacy seminars, and career workshops.

• 131,400 children and teens participated in

library programs such as Summer Reading

Club, Story times, Lego, and book clubs.

Surrey Libraries has nine branches, located in the six town centres: Guildford, Fleetwood, Newton, City Centre,

Cloverdale and South Surrey, as well as in Strawberry Hill, Ocean Park and Port Kells. The Library collects and

loans a wide variety of materials in print, audiovisual and electronic formats. Information Services staff help

customers with collections, online databases, eBooks and eAudio, internet sites and other information.

Customers can ask questions in person, by telephone, or email. The Library’s website provides links to

community organizations in Surrey and to useful sites on the Internet. The library offers a wide variety of

programs that support literacy, including story times for children, job finding and career workshops, reading

clubs for children and teens, computer literacy classes, services for new Canadians and support for customers

with print disabilities. Partnerships with local community agencies help to extend literacy programs beyond

the Library’s walls.

The Library is a member of the Public Library InterLINK, a federation of 18 library systems in the Lower

Mainland that allows citizens to borrow directly from all partner libraries and to return materials at their home

library branch. The department’s budgetary divisions include:

PUBLIC SERVICES

Public Services manages the borrowing and information services

offered through its nine locations, and plans, promotes and delivers a

wide variety of programs. This division also acquires and manages the

print and electronic collections to meet the needs of Surrey’s diverse

community.

ADMINISTRATIVE SERVICES

Administrative Services manages the physical spaces, as well as the

finance, human resources and information technology functions of the

Library system, ensuring day-to-day service requirements are met. This

division also manages the Library’s external communications and raises

awareness and funds to support and enhance its community services.

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