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Engineering
Division
Performance Measures
2014
Budget
2015
Budget
2016
Budget
2017
Budget
2018
Budget
2019
Land
Development
% of reduction in average land
development processing time on
engineering requirement for commercial
and industrial applications
13%
[Budget 10%]
5%
5%
5%
1%
1%
Realty Services
Expenses as a % of lease/rental revenues
41%
[Budget 48%]
47% 46% 45% 45% 45%
Operations
% of fleet winter ready, complete with
snow tires, by end of October
75%
[Budget 100%]
100% 100% 100% 100% 100%
% of reduction in missing information of
City infrastructure on GIS System
75%
[Budget 75%]
85% 95% 100% 100% 100%
Surrey City
Energy Utility
Connected Floor Area (m 2 )
N/A
37,625
79,532
218,130
377,154
454,424
Drainage Utility
% of City covered by an Integrated
Stormwater Management Plan (ISMP)
75%
100% 100% 100% 100% 100%
Parking
Authority Utility
Pay Station reliability – % of time
machines operating properly
90.5%
91% 91.5% 92% 92.5% 93%
Total # of managed parking spaces –
time/user restricted and pay parking
1,600
2,000
2,400
2,800
3,000
3,100
Sewer Utility
% of City’s video inspected
45%
51% 53% 55% 57% 59%
SolidWaste
Kitchen Waste Program total # of
residences to date
100,000
103,300
104,500
106,000
107,500
109,000
Solid waste diversion rate from disposal
70%*
70%*
72%*
75%*
75%*
75%
Transportation
Total # of marked pedestrian crossings
950
980
1010
1040
1070
1100
Total # of new high quality bus shelters
installed to date
250
[Budget 260]
261
276
291
307
322
Safer Schools Education and
Improvement Program (total #)
22
[Budget 16]
26
30
34
38
42
Total # of kilometers of cycling routes
(on-street and off-street)
520 km
[Budget 480 km]
535 km 550 km 565 km 580 km 595 km
Water Utility
% of single family homes on water
meters
63%
[Budget 60%]
68% 70% 73% 74%
75%
Average winter residential water
consumption (litres per capita per day)
284
[Budget 297]
288
286
284
282
280
*Budget restated from previous year to meet, in advance, the Metro Vancouver Regional Waste diversion goal of 70% by 2015.
36
Performance measures