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Fire Services
Division
Performance Measures
2014
Budget
2015
Budget
2016
Budget
2017
Budget
2018
Budget
2019
Prevention
Meet Council’s policy of properties
inspected
100%
[Budget 100%]
100% 100% 100% 100% 100%
Emergency
Preparedness
# of exercises conducted with Emergency
Operation Control Group
2
[Budget 3]
3
3
3
3
3
Increase the number of public contact
to Surrey Neighbourhood Emergency
Preparedness Program (NEPP)
8,346
[Budget 3,150]
3,200
3,250
3,330
3,350
3,400
Operations
Overall # of calls for service
32,049
[Budget 25,500]
25,500 25,500 25,500 25,500 25,500
Response times: first unit due will arrive
in 7 minutes or less to 90% of incidents
88%
[Budget 90%]
90% 90% 90% 90% 90%
Arrival of Initial Attack Force to structure
fires will be in 12 minutes or less 90% of
the time (commercial & residential)
97%
[Budget 90%]
90% 90% 90% 90% 90%
38
Performance measures