Provide a brief overview of
your department:
Americas HR
is laser-focused on acquisition,
development, and the progression
of talent. We are creating an
inspired culture in which every team
member is valued, and ideas and
contributions are directed at solving
our clients’ real estate needs. Our
constant care will ensure that
processes, incentives, behaviours,
leadership, and values are applied
with discipline and commitment.
We are creating a culture that is
diverse and inclusive and we must
be bold to achieve our objectives.
Is there anything about your team
or department that others should
know about?
We talk a lot about
creating a world class HR function
within Cushman & Wakefield. Some
of the commitments that we make
to one another are:
• We are accountable for the
employee experience and always
strive to do the right thing.
• We are an HR community that
includes front line business
support and the Centers of
Expertise – we are all in this
together and each individual
is only successful if all of us
succeed.
• We believe that everyone is well
intended.
• We don’t expect perfection. We
admit to mistakes and do what
we can to fix them – we pick
ourselves up, dust ourselves off
and get back to it!
• We view feedback as vital for
development - we ask for it and
we give it respectfully.
Describe your career path to
Cushman & Wakefield:
I spent
the first half of my career as a
Management Consultant, consulting
mostly for High Tech in the HR
space. I also held Head of HR
roles at a Real Estate Investment
Management firm and a Consulting
firm.
What hobbies do you enjoy in your
personal time?
I like to run and hike
and generally just be outside.
What would people be surprised
to learn about you?
I have six kids
between the ages of 12 and 16.
Anything else you would like to
add:
I am so excited to be part
of creating Cushman & Wakefield
and believe we have a unique
opportunity to build something
special.
Michelle Hay
Chief Human Resource
Officer, Americas
Location:
Chicago
CUSHMAN & WAKEFIELD
LEADERSHIP
Michelle finishing a race.
11