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Provide a brief overview of

your department:

Americas HR

is laser-focused on acquisition,

development, and the progression

of talent. We are creating an

inspired culture in which every team

member is valued, and ideas and

contributions are directed at solving

our clients’ real estate needs. Our

constant care will ensure that

processes, incentives, behaviours,

leadership, and values are applied

with discipline and commitment.

We are creating a culture that is

diverse and inclusive and we must

be bold to achieve our objectives.

Is there anything about your team

or department that others should

know about?

We talk a lot about

creating a world class HR function

within Cushman & Wakefield. Some

of the commitments that we make

to one another are:

• We are accountable for the

employee experience and always

strive to do the right thing.

• We are an HR community that

includes front line business

support and the Centers of

Expertise – we are all in this

together and each individual

is only successful if all of us

succeed.

• We believe that everyone is well

intended.

• We don’t expect perfection. We

admit to mistakes and do what

we can to fix them – we pick

ourselves up, dust ourselves off

and get back to it!

• We view feedback as vital for

development - we ask for it and

we give it respectfully.

Describe your career path to

Cushman & Wakefield:

I spent

the first half of my career as a

Management Consultant, consulting

mostly for High Tech in the HR

space. I also held Head of HR

roles at a Real Estate Investment

Management firm and a Consulting

firm.

What hobbies do you enjoy in your

personal time?

I like to run and hike

and generally just be outside.

What would people be surprised

to learn about you?

I have six kids

between the ages of 12 and 16.

Anything else you would like to

add:

I am so excited to be part

of creating Cushman & Wakefield

and believe we have a unique

opportunity to build something

special.

Michelle Hay

Chief Human Resource

Officer, Americas

Location:

Chicago

CUSHMAN & WAKEFIELD

LEADERSHIP

Michelle finishing a race.

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