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The Lease Administration account team will utilise a
hybrid service delivery model with our back-office
resources residing in the PSC in Budapest, Hungary,
and our client-facing, front-office team onsite with
Rogers in Toronto. We are excited to share that the
management of this account will soon be seen as a
best practice throughout the business.
This win was made possible due to a true global team
effort. Leveraging the deep relationships through
Canada, and strong service delivery performance and
relationships between our EMEA team and Vodafone;
who is a strategic partner of Rogers.
Additionally, with the importance of integrated
service delivery, the team was able to leverage the
Global Lease Administration negotiation to secure an
extension of our exclusive Transaction Management
partnership.
Colleagues involved in this win include: Clifford
Radosevic, Peter Hulme, Shirley Roberts, Lucas
Gadouchis, James Crisp, Lindsay Kitcher, Gary
Galardo, Matthew Martin, Dawn Ford, Pat Laverty,
Mitch Wickland, Jeremy White, Ian Tomlinson, and the
PSC team in Budapest led by Rachel Michaela.
UNILEVER
Team:
José Belfort, Arthur Sylos Berni, Claudio Blum,
and Ana Laura Rodriguez
New / Renewal / Expansion:
New
Location:
Argentina, Brasil, and Chile
Services:
Facility Management – Agent Model
U.S. DEPARTMENT OF STATE
Team:
Swati Suri and Simon Ward
New / Renewal / Expansion:
Renewal
Location:
Global (excl. USA - panel)
Services:
Acquisitions and associated consulting
services
VIACOM
Team:
Alex Diaz, Jill Gambino, and Jerry Younce
New / Renewal / Expansion:
Expansion
Location:
Global
Services:
Transaction Management
16 | THE OCCUPIER NEWS
Q3