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Stichting Consortium Beroepsonderwijs
Z&W series 2014
Social worker training
2014-smd-e3
Exam
3 Providing support with financial problems and budget management
(2014-smd-e3)
Training Social worker
Assessment form of work process work process 1.1 Describes the client’s situation and requirements
Examinee’s name:
Cohort:
Date:
Evaluation criteria
Good (2)
Satisfactory (1)
Unsatisfactory (0)
Behaviour assessment
The examinee:
looks for causes in the case of bottlenecks and (hidden) problems
shows interest in and concern for the client’s problems and questions and listens attentively
and keeps asking questions in order to chart the client’s situation and requirements.
shows herself to be honest and reliable in discussions with the client; communicates openly
and clearly, deals with sensitive issues discreetly and keeps promises and agreements made
as a result of which she receives and keeps the client’s trust.
actively and systematically makes an overview of the client’s situation and requirements in
the material and (related) psycho-social areas
makes and overview of the client’s situation and requirements in consultation with the client
and in an environment that is safe for the client
considers the client’s wishes and requirements in relation to the options, for which she
provides the client with clear feedback concerning her findings and checks whether the
client agrees with this
is attentive to new information, receives signals and interprets them correctly
Foundation of the assessment of the work process with examples relating to the evaluation
criteria.