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INFORMS Nashville – 2016

130

4 - Research Opportunities In Project Scheduling

Rainer Kolisch, Technical University of Munich,

rainer.kolisch@tum.de

Operations Research has been applied in project scheduling for more than half a

century. This talk summarizes achievements and outlines research opportunities.

MA26

110B-MCC

Dynamic Matching

Invited: Auctions

Invited Session

Chair: John Dickerson, Carnegie Mellon University, 9219 Gates-

Hillman Center, Pittsburgh, PA, 15213, United States,

dickerson@cs.cmu.edu

1 - Dynamics Matching With Departures

Maximilien Burq, Massachusetts Institute of Technology,

Cambridge, MA, United States,

mburq@mit.edu

Vahideh Manshadi, Itai Ashlagi, Patrick Jaillet

We study dynamic matching in an infinite-horizon market with stochastic arrivals

and departures, in which some agents are a priori more difficult to match than

others. We analyze the effect of batching for policies that match agents through

cycles of length 2 or 3. We show that if only cycles of length 2 are allowed, the

benefit of batching is not significant. However for 3-cycles, batching can result in

a considerable gain over greedy. Furthermore, using data from the National

Kidney Registry, we provide simulations that confirm our theoretical results.

2 - Dynamic Matching In Over-the-counter Markets

Yu An, Stanford, Stanford, CA, United States,

yua@stanford.edu

Zeyu Zheng

We model the dynamics of liquidity premium in an OTC market with

heterogeneous assets. A monopolistic dealer matches supply and demand flows in

order to maximize his profits. Inventory building by the dealer increases the

average waiting time for those customers who rejected immediacy offers, and

therefore helps the dealer extract rents via liquidity premium. The dealer’s dual

role of liquidity provision and matchmaking creates inefficient monopoly, and in

equilibrium, he holds too much inventory compared to the first best. Our result

helps explain the recent growth in all-to-all trading platforms in the corporate

bonds market, as they circumvent these inefficiencies.

3 - Toward A Credit-based Mechanism For Dynamic

Kidney Exchange

John Dickerson, Carnegie Mellon University,

dickerson@cs.cmu.edu

, John Dickerson, University of Maryland,

College Park, MD, 20742, United States,

dickerson@cs.cmu.edu

We discuss progress toward creating a credit-based matching mechanism for

dynamic barter markets—-and kidney exchange in particular—-that is both

strategy proof and efficient, that is, it guarantees truthful disclosure of donor-

patient pairs from the transplant centers and results in the maximum global

matching. We show that no such mechanism that supports cycles and chains of

any length can be both long-term individually rational and economically efficient;

we then give light assumptions under which such a mechanism can exist.

MA27

201A-MCC

Empirical Research in Operations II

Sponsored: Manufacturing & Service Oper Mgmt

Sponsored Session

Chair: Nils Rudi, INSEAD, 1 Ayer Rajah Avenue, Singapore, 138676,

Singapore,

nils.rudi@insead.edu

1 - Fitting, Clustering And Forecasting Product Life Cycles:

Model And Empirical Validation

Jan A Van Mieghem, Harold Stuart Professor, Northwestern

University, 1, Evanston, IL, 60209-2001, United States,

vanmieghem@kellogg.northwestern.edu

Kejia Hu, Jason Acimovic, Douglas Thomas

We present an approach to fit product life cycle (PLC) curves from historical

demand data and use them to predict/forecast demands of ready-to-launch new

products. We propose three types of models to fit PLC: the BASS diffusion model,

the polynomial model and the piecewise-linear model and compare their

goodness-of-fit and complexity for fitting different categories of products. Using

time-series clustering techniques, we cluster the fitted PLC curves into several

representative patterns. Finally, we validate out-of-sample forecast accuracy using

actual demand data of a computer company.

2 - Managing Multichannel Delivery Of Healthcare Services:

Case Of Telemedicine In Rural India

Kraig Delana, London Business School, PhD Program Office,

London, NW1 4SA, United Kingdom,

kdelana@london.edu,

Kamalini Ramdas, Sarang Deo

Telemedicine is a potent intervention to improve healthcare access for difficult-to-

reach populations. We investigate the impact of the introduction of rural

telemedicine facilities on access to eye care for patients in rural India using more

than 4 million patient visit observations from the largest eye care system in the

world. In particular, we exploit growth in the network of telemedicine centers

over time and space to identify changes in where and how early patients seek

care using a difference-in-differences methodology. Our results have implications

for effective multichannel delivery of complex services such as healthcare.

3 - Forecasting Demand For New Products: Combining Subjective

Rankings With Historical Data

Marat Salikhov, INSEAD, Boulevard de Constance, Fontainebleau,

77305, France,

marat.salikhov@insead.edu

Nils Rudi

We combine subjective ranking inputs with historical data for new product

demand forecasting. The methods yields good fit with data, both for order

statistics of proportions of total demand and for predicting the actual demand.

MA28

201B-MCC

Online Retailing

Sponsored: Manufacturing & Service Oper Mgmt

Sponsored Session

Chair: Dorothee Honhon, University of Texas at Dallas, Richardson, TX,

United States,

dorothee.honhon@utdallas.edu

Co-Chair: Xiajun Amy Pan, University of Florida, Gainesville, FL,

United States,

amy.pan@warrington.ufl.edu

1 - Probabilistic Selling For Vertically Differentiated Products:

The Role Of Salience

Quan Ben Zheng, University of Florida,

quan.zheng@warrington.ufl.edu,

Xiajun Amy Pan,

Janice E Carrillo

This paper studies probabilistic selling for vertically differentiated products,

whereby consumers do not know the exact identity of a product until after

making the purchase. Our work discovers the crucial role of consumers’ salient

thinking behavior: consumers focus on and overweight the salient attribute of a

product in their perception. We show that probabilistic selling can improve the

seller’s profit with salient thinkers even when this strategy does not emerge with

rational consumers. Consumers’ salient thinking behavior enables the seller to

utilize the probabilistic product to transform the consumers’ choice context and

direct their attention to quality.

2 - Maximizing Profitability In Online Retail Through Free

Shipping Threshold

Jiaqi Xu, Carnegie Mellon University, 5000 Forbes Avenue,

Pittsburgh, PA, 15217, United States,

jiaqixu@wharton.upenn.edu

,

Gerard P Cachon, Santiago Gallino

We present a data-driven model to analyze the profit implication of an online

retailer’s free shipping threshold decision. A key component of our model derives

from the empirical observation that customers often increase their basket size at

checkout to qualify for free shipping (order padding). We find that a free shipping

threshold policy is effective when the extra sales from order padding do not

substantially reduce the total amount of future purchases, the retailer charges

only a small portion of the fulfillment cost for orders that do not qualify for free

shipping, and product handling costs for returns are low.

3 - Learning From Clickstream Data In Online Retail

Bharadwaj Kadiyala, PhD Candidate, The University of Texas at

Dallas, Richardson, TX, United States,

bharadwaj.kadiyala@utdallas.edu,

Dorothee Honhon, Canan Ulu

We study the problem of an e-tailer who learns about consumer preferences from

observing sales or clickstream data on his website in a Bayesian fashion. We use a

ranking-based model to represent consumer choice for two types of products:

basic products for which consumers have well-defined preferences and fashion

products for which consumers discover their preferences via browsing. We prove

that, when the e-tailer learns from clickstream data, it may be optimal to show

products on the search page, but display them as unavailable later on their

product information page. We also numerically estimate the value of learning

from clickstream data versus learning from sales data only.

MA26