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JCPSLP

Volume 17, Number 2 2015

73

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Lanyon, L. E., Rose, M. L., & Worrall, L. (2013). The

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Lawson, R., & Fawcus, M. (1999). Increasing effective

communication using a total communication approach.

In S. Byng, K. Swinburn, &C. Pound (Eds.),

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Legg, L., Stott, D., Ellis, G., & Sellars, C. (2007).

Volunteer stroke service (VSS) groups for patients with

communication difficulties after stroke: A qualitative analysis

of the value of groups to their users.

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(9), 794–804.

Luck, A., & Rose, M. (2007). Interviewing people with

aphasia: Insights into methods adjustments from a pilot

study.

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(2), 208–224.

Lyon, J. (1996). Optimising communication and

participation on life for aphasic adults and their prime

support provided to the volunteers and the communication

strategy and co-ordination that underpinned the group. SLP

expertise is therefore seen as crucial to a sustainable model

for communication groups in the community. This outcome

is not unexpected; however, access to SLP services by

such groups does remain contentious. While the SLP in

this study predominantly worked in a voluntary capacity,

training provision by a volunteer SLP is not a sustainable

option in the long-term. Strategic planning at a local level

is clearly needed to ensure regular and ongoing input,

albeit potentially not needing to be provided in the intensity

that we might usually consider for our services. Strategies

might include collaborative partnerships with universities

or referring health services, allowing volunteer training to

be delivered as part of final-year clinical placements or

outpatient service delivery. The potential rotation or sharing

of training across services (e.g., “releasing” staff to deliver

training) could offer inexpensive but critical input that would

ensure that outpatient services have somewhere to refer

their clients after therapy ceases while addressing those

long-term needs of people who have communication

impairment.

This study has sought to explore the experiences of a

particular community-based communication group in a

particular locality. As such, it is confined to a small number

of participants, influenced by the local conditions of the

group involved. Future research should build on the current

findings.

Conclusion

This study sought to identify which factors were perceived

by group participants and carers to contribute to the

success of a long-running volunteer-led communication

group and explore the interaction between these factors.

The provision of communication opportunities in a

supported and rich communication environment with

well-trained volunteers and robust organisation were viewed

as critical to the day-to-day success of the group. The

ongoing development of volunteer skills, the managed

communication environment and the professional support

with recruitment and strategic direction provided by the

SLP in a regular but low-intensity model were found to

underpin this success. This contributed to a proposed

model of sustainability factors that should be explored

further to assess its utility in informing the development of

further community communication groups. Future studies

should also explore the perspectives of SLPs and other

relevant health professionals to establish the validity and

utility of this preliminary model.

Acknowledgements

The authors wish to acknowledge the group and carer

participants who took part in this study and Tess Beattie,

Curtin University, who conducted the interviews as part of a

School of Psychology and Speech Pathology, Curtin

University Summer Scholarship. The study was funded

through a small grant from the School of Psychology and

Speech Pathology, Curtin University.

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Snapshots of success: An insider perspective on living

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