43 / 258
■
lose by it. The loss of profit on one drink or a
dozen drinks is nothing if a good cnstomer is gained.
Cultivate an even temper and treat every one alike.
Make no enemies and have a good word for all.
Do not be visibly annoyed by atiything that occurs,
and don't be abrupt with mendicants. Be considerate
with men who have become intoxicated, and don't
call the police for trivial things. There are times
when it is necessary to use force, but you need not
be brutal tibout it. Be fi rm and when you have made
up your mind to do a thing, do it without hesitation.
Do not let success tnake you jubilant or failure de-
piess you, and, above all, don't boast. Be diplomatic
and courteons to all.
If you are a believer in system, and there is no
reason why you shouldn't be, lay out your own
working hours, just as if you were an employe in
stead of a proprietor, and stick to them. Be regular
yourself and you will set a good example to those
from whom you expect regularity and promptness.
The road to success is at the end of the path of hard
work, and there are very few short cuts.
Don't think because you are the owner of a saloon
that you can do as you like in it. You are there
to serve the public, and when you open a public
house you must give way, to a certain extent, to the
people whose money you take. You are a conveni
ence to them, and while you will not allow yourself
to be imposed upon you certainly cannot afford to be
43