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GROWING YOUR ORGANISATION
Nurturing your new Members
It's a great feeling when you sign up your first Member.
You are beginning to engage more in the Herbalife
business opportunity. You are setting up your downline
and, as soon as you reach Senior Consultant, you will
start receiving not only discounts but also commissions*
from the orders they take. The time that you spend
nurturing each new Member becomes very important –
as their success helps you grow your business and
achieve success.
Helping your new Members get started
The basics
•
Help them complete the Member Application and
Agreement and make sure they send it off, along
with the Gold Standard acknowledgement form.
•
Show them how to fill in a Retail Order Form and
other forms they will regularly use in their business.
•
Make sure that they read the different books
within the HMP – the Rules and Regulations
are important for all new Members to ensure they
operate their business ethically and within the rules
of the company.
•
Make sure they are on a suitable product
programme and get them acquainted with the
wider range of Herbalife products by taking them
through the Product Brochure.
•
Help them demonstrate the products at their Home
Parties (e.g. Shake parties, Skin Care parties) to
potential customers.
•
Talk them through the first stages of the Sales
& Marketing Plan and explain the benefits of
becoming Senior Consultants, Success Builders
and Supervisors.
•
Hold group meetings regularly. They'll pick up tips from other
Members in your organisation and it's good for them to see
they are part of a wider team.
•
Provide them with communication, training and motivation
along with help for their presentations.
A few rules to remember
30 Day Money Back Guarantee:
If for any reason, a retail customer is not completely satisfied with any
Herbalife product purchased from a Herbalife Member, the customer
may request a refund from the Member within 30 days from the
date the customer receives the product. The Member must offer the
customer a full credit toward the purchase of other Herbalife products
or a full refund of the purchase price.
It’s also a good idea to remind new Members that it's against the rules
to sell Herbalife products via eBay or other similar discount or auction
websites. It's the personal, face-to-face contact that gives Members
the advantage.
First Order Limitation:
The First Order Programme permits a Member to place their first
product order up to 1,100 Volume Points (VP), and then up to 3999.99
VP within the next 10 days.
The Rule is in place to help new Members have product experience
and begin retailing the products and to help discourage financial
expenditures without the product experience.
*Certain documents (e.g. bank account details) need to be submitted in order to receive payment, and there is a threshold for earnings to be paid
.