2017 VWC Annual Report

20 / 28

VWC’S COMPLIANCEProcess
EDUCATE MONITOR INVESTIGATE RESPOND
1 2 3 4
=
VWC provides guidance on electronic claims submissions and coverage
requirements, and monitors compliance on a regular basis. Compliance is
enforced through various processes including report cards for EDI
submissions and a team of investigators who regularly monitor insurance
compliance. VWC strives to maintain open communication and provide
support through direct contact, outreach, and training opportunities.
19