10
Your Training
From your very first day, the training you receive and complete
is crucial to your long term success with us. During your first
13 weeks you will complete the first step of our career
pathway – ‘Stepping Stones’ or ‘Guest Obsessed Induction’
(eventually every Brand will convert to our new ‘Guest
Obsessed Induction’).
Our Team Member induction Programme has been designed
to ensure that you have all the skills and knowledge you need
to do a great job.
This Team Member e-Handbook covers everything you need
to know about the business and the role you play within it.
This is for you to keep and use as a guide when completing
your induction training.
Please refer to the Outlet Document Library for specific job
descriptions and an indepth profile of your role. Ask your
Manager to direct you to this.
The training you receive in your first 13 weeks will cover
a number of different topics. Some of these may not be
applicable to your job role.
What About Me?
Next steps!
Once you have completed your induction, you then have
the opportunity to further your career with us. We have the
training tools and support available to develop your career
so please discuss with your Manager at your next job chat.
We have had some real success stories and if you have the
drive and passion to further your career and perhaps one
day run your own business, please let us know –
the sky really
is the limit!
