267 / 282
Repairs & Services
267
phone:
1-800-328-8908
| fax:
1-800-369-9207
| online:
www.cresthealthcare.com| 2016 |
R10
Fall
Management
101-114
Nurse Call
4-82
Security & Maintenance
238-266
Carts & Storage
229-237
Biomed & Respiratory
205-228
Assistive Devices
187-204
Beds & Room Supply
149-186
Mobility & Transfer
115-148
TVs & Accessories
83-100
Repairs & Services
267-271
Repairs
|
Crest’s Repair Services
Expert & Economical Repairs for a Wide Range of Healthcare Products.
REPAIR SERVICE REQUEST FORM
Contact Name: ___________________________________________________________________________________
Facility Name: ____________________________________________________________________________________
Customer #: ____________________________________________________________________________________
Return Address: ________________________________________________________________________________
City _______________________________________ State _______________________________________________
Zip Code _________________________________________________________________________________________
Repair Authorization #: ____________________________________________________________________________
Explanation of Issue Needing Repair: ________________________________________________________________
______________________________________________________________________________________________________
Special Instructions: ______________________________________________________________________________
______________________________________________________________________________________________________
Return Shipping Method:
StandardGround 3-DayAir
2-DayAir
1-DayAir
It’s Easy to Use the Crest Repair Service:
1)
Contact Crest Customer Relations at
1-800-328-8908
to request a repair
authorization (RA) number.
2)
Gather the following information or
complete the form to the right and include
it with the product sent in for repair.
• Contact name & phone number
• Return address (street address, not PO box)
• RA number received from Crest
• Explanation of issue needing repair
• Special instructions, if any
3)
Select method of return shipping.
Ground averages 4-5 days in each direction,
or choose 1, 2 or 3 day shipping.
4)
Write your assigned RA number on outside
of shipping box.
5)
Ship to:
Crest Healthcare Supply
195 Third Street South
Dassel, MN 55325
Send products by your choice of carrier.
Crest does not issue call tags for repairs.
Do you have any additional questions?
Call
1-800-328-8908
to speak with one
of our Customer Relations Representatives.
Note:
Return Authorization Number is needed
before sending in your repair. Failure to obtain
RA number may result in a processing delay.
!
100%
Satisfaction
Guaranteed!
day warranty
on
repairs
90
Please complete a copy of this form and include it with any products sent to Crest for repair.
Crest makes every effort to effectively and efficiently repair products sent to us by customers. Your products
will be inspected, cleaned, repaired and tested before being returned to you. Products with biomedical
contamination cannot be repaired for the safety of our employees and will be disposed of properly. See
pages 268-269for list of products eligible for repair.
Clean
Inspect
Test
Repair