3 / 40
ii
Quarterly Report - Q3 2017
Mission, Vision, Core Values Executive Director Update VWC Management Philosophy Department Updates Administration Claims Services Correspondence Management EDI – Quality Insurance Financial Services Human Resources Information Systems Insurance Judicial & Alternative Dispute Resolution Medical Fee Services Outreach Services Project Management Virginia Victims FundTable of Contents
1
3
5
5
7
9
11
13
15
17
19
21
23
25
33
27
iv
Table of Contents