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33

Quarterly Report - Q3 2017

1. Improve number of providers with MOAs on file.

•Currently deploying the MedWeb application with our providers, requiring them to have an active MOA on file

before granting access.

2. Rollout of the VVF rebranding.

•The announcement of VVF rebranding was sent to all partners with follow-up notices during the first quarter.

The new website is up and available. Acceptance of the rebranded name has been extremely positive from

advocates.

3. Finalize initial decision on 100% of claims submitted within 180 days.

•The average days to decisions for the third quarter was 166 days.

4. Increase active collections by 5%.

•Unclaimed restitution from Courts is down for the third quarter compared to last year, other restitution has

decreased slightly for the third quarter. We have been invited to serve on a Workgroup for the Governor to

address restitution issues Statewide.

Committed to getting crime victim compensation claims resolved in a fair, compassionate and efficient manner.

Department Updates

Virginia Victims Fund - Goals

Officially Criminal Injuries Compensation Fund