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© 2016 Dwellworks, LLC

Page 11

Lean & Agile Playbook v.2.01 – modified MAY2016

6 Thinking Hats

Orderly and objective approach to problem solving where the

Facilitator leads the group through sharing thoughts

applicable to what ‘hat’ is presented at that time.

How it works:

1. Facilitator starts with the Blue Hat – summarizes the issue.

Next, Facilitator might suggest the team ‘wears’ the White Hat to collect facts about

the issue.

2. After collecting some pertinent facts, Facilitator suggests ‘putting on’ the Yellow Hat

to examine just the benefits attached to the issue

3. After some Yellow Hat discussion and data capture, Facilitator suggests switching

to the Black Hat to get the opposite perspective.

4. The Facilitator then asks that the team switch to the Green Hat to explore different

ways to address the issue.

5. After the Green Hat, Facilitator might suggest the Red Hat so that people can talk

about how they feel about the issue, allowing for a controlled, emotional point of

view.

6. Facilitator closes with the Blue Hat to summarize or create next steps on the issue.

+ Blue:

The organizing hat –

Facilitator uses this hat as the

first and last step.

+ White:

Neutral, objective,

only concerned with facts and

figures.

+ Yellow:

The positive hat,

covering hope and positive

thinking.

+ Black:

The careful and

cautious hat, points out

weakness in ideas – the devil’s

advocate.

+ Green:

Associated with

fertile growth, creativity, and

new ideas - based on data

collected from previous hats.

+ Red:

The emotional view –

what you feel without

justification.