21 / 79
III-21
ONGOING EDUCATION
It is a priority of HHHunt to provide its employees with a variety of educational
and developmental opportunities to acquire and maintain the necessary skills and
information to perform at their highest potential. Opportunities will be available
onsite, online and in some instances offsite. Sessions are provided regularly at the
community by the Executive Director, Resident Care Coordinator and others as
needed. It is the employeeÊs responsibility to participate in the required
educational sessions to meet state licensing standards or he/she may be
suspended until such education is completed. Suggestions for educational topics
are always welcome. Records will be maintained at the community, but each
employee is encouraged to maintain their own records.
THE LINES OF COMMUNICATION ARE OPEN
HHHunt recognizes the fact that from time to time employees will encounter
problems or have questions concerning their employment. It is the policy of the
Company that any employee, regardless of position, can go directly to their
supervisor or to any supervisor or manager at any time to discuss any subject
which they feel is important. It is crucial that all employees are aware of this
privilege and that they feel comfortable in discussing important issues with the
appropriate management personnel. In fact, it is each employeeÊs duty to report
any
form of discrimination or harassment you either witness or you believe you
have been subjected to. Only through open dialogue can we work together
successfully to achieve the goals of the Company and its employees.
For this reason, all employees are strongly encouraged to discuss problems
openly and frankly with members of management at the community without fear
of reprisal. HHHunt prides itself in dealing with employees' problems on a direct
and personal basis. If you should have a problem at the community, or questions
about HHHunt policies, procedures, wages, benefits, etc., please use the
procedure outlined in the following section in an effort to resolve your concern
or to answer your question.
PROBLEM SOLVING PROCEDURES
Step 1 - Your Department Manager: An employee should first discuss any
problems with his or her Department Manager. It is one of the Department
ManagerÊs responsibilities to settle misunderstandings among his/her employees.
Step 2 - Your Executive Director: If you find you still have questions after
meeting with your Department Manager, or if you would like further
clarification on a matter, you may request a meeting with the Executive
Director. He/she will review the issues and meet with you to discuss possible
solutions.
Step 3 - Your Regional or Area Director: If the situation is not resolved, you may
request a meeting with the Regional or Area Director. The Regional or Area
Director will discuss your problem in conjunction with the Executive Director.