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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

142

Analysis of Agencies with Revenues Over $25,000,000

2012 Best

Practices Study

Agencies

with Revenues

Over

$25,000,000

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

0.0%

0.0%

0.0%

Decrease the Number of Carriers Represented

26.3%

25.0%

25.0%

Keep the Same Number of Carriers Represented

73.7%

75.0%

75.0%

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

0.0%

0.0%

0.0%

Decrease the Number of Carriers Represented

21.1%

25.0%

25.0%

Keep the Same Number of Carriers Represented

78.9%

75.0%

75.0%

12 Month Plans for Carrier Representation

P&C Carriers

L&H Carriers

Average

+25% Profit

+25% Growth

Service Center Use

Total Personal Lines Commissions placed in

Carrier Service Center

22.6%

49.3%

16.5%

Total Commercial Lines Commissions placed in

Carrier Service Center

2.6%

*

0.6%

Use of Carrier Service Centers

*Insufficient Data