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Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

141

2012 Best

Practices Study

Agencies

with Revenues

Over

$25,000,000

Average

+25% Profit

+25% Growth

Carrier Representation

Personal Lines P&C

National

12.5

22.5

13.0

Regional

19.7

50.0

18.3

Total

32.2

72.5

31.3

Commercial Lines P&C

National

49.2

84.3

28.3

Regional

41.4

35.5

80.0

Total

90.5

119.8

108.3

Group L&H / Financial

Total

91.7

101.8

90.5

Average

+25% Profit

+25% Growth

Commission Income Derived from Top Carriers

% of Net Rev from Top P&C Carrier

7.0%

6.8%

8.4%

% of Net Rev from Top 3 P&C Carriers

17.2%

18.6%

21.9%

% of Net Rev from Top L&H/F Carrier

6.1%

3.9%

5.3%

% of Net Rev from Top 3 L&H/F Carrier

12.3%

8.5%

8.5%

Carriers

Revenue from Top Carriers

Revenues from Top P&C Carrier–Breakdown By Line of Business