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out baskets. Compare average ticket
sales between shoppers who were
handed baskets and those who weren’t
to see the difference.
Working Toward a Goal
At the start of the day, or even the
week, alert employees to daily sales
goals. Keep the goal in a prominent
place in the break room or at checkout.
Compare traffic and sales to the same
day the previous year and the same
day of the week from the previous
week. Establish an average ticket sale
goal and an overall daily goal for
employees to keep in mind as they
help customers.
Hiring Good Employees
Survey Says
Encouraging open and honest
dialogue with your employees goes
a long way in cementing employee
loyalty. Before you bring on seasonal
help for the busy seasons, distribute
employee surveys to get their take on
how the store could benefit from any
additional staffing. Let your employees
know their feedback is taken very
seriously and is used to evaluate and
improve the work environment, as well
as any store processes and procedures
that are in place.
Off to a Good Start
Meeting regularly with your team
sets everyone up for success and starts
the day off on the right foot. Have a
morning huddle every day or every
week, and communicate sales goals and
any special events or promotions. Be
sure to ask if anyone has any questions,
and encourage open discussion of
any challenges or issues that aren’t
personnel-related.
Right on Schedule
Analyzing your payroll and
scheduling processes can be a big time
and money saver. When developing a
new schedule, refer to the same week
from the previous year, and be sure to
schedule labor based on sales per hour.
Make sure to accommodate breaks as
well, and keep in mind any events or
holidays that may affect the traffic in
your area.
Before you bring on
seasonal help for the
busy seasons,
distribute
employee surveys to get
their take on how the
store could benefit from
any additional staffing.
Inside or out, we’ve got a solution for you!
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T H E W O R L D ’ S T O U G H E S T C O A T I N G S
TM
Hardlines
Strategies
•
Spring 2017
39