SMC Pneumatics (South Africa) Pty Ltd positiv/graffictraffic/ E&C/0216 Your product is unique. Why shouldn’t your automation system be? SMC listens to customers. And because we have been listening for a long time, we have been able to identify a host of extra “Made to Order” options to accommodate non-standard variations. We call these variations X-factors. Having served customers in almost every imaginable industry for many years, we have reached the conclusion that it is impossible to meet every specific need from the standard product range. Customers always seem to have a cabinet that can’t accommodate a standard actuator and the closest standard product is either too long or too short. Customisation made standard. Now that is a novel idea.