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Brokerage Services for Insurance and Employee Benefits
Carrier Relationships (Questions 3 - 4)
The following is a listing of our largest carriers we work with for our clients. Please note we will market each entity to
the carriers based on client need, not based on carrier relationship. While we have National Relationships with the
carriers below which will allow us to at times receive favorable results, we still market all relevant carriers as it
pertains to your account for the benefits.
BlueCross BlueShield of TN
United HealthCare
CIGNA
Highmark Stop-Loss
HCC Life Stop-Loss
Principal
Guardian
SunLife
Mutual of Omaha
Met Life
The size of our clients depends on the servicing group working on the account. The group which will handle your
account has an average client size of around 1,500. At CBIZ, due to regulatory needs and carrier standards, we split
our accounts between our teams by the size of the client. An example would be that our accounts which have fewer
than 50 lives are handled by our small group team. We have an intermediate sized team which tends to handle our
accounts from 50 lives up to around 300. Our large group teams handle our accounts in excess of 300. The
regulatory and benefits market for these size segments differ dramatically, allowing each team to specialize in their
size segment.
Summit Medical Group Transition (Question 5)
CBIZ is intent on providing continuous process improvement. Our first step is to identify Summit Medical Group’s
goal and develop a strategy for best achieving that goal, complete with a rubric for measuring success and clearly
communicated milestones to gauge progress. Next we implement the proposed strategy and ensure the milestones
are being met according to the established timeline, with updates on how the strategy is progressing. We will
continuously measure the steps we have taken to see if it has addressed Summit Medical Group’s goal. Once the
measurement has been completed, CBIZ will provide analysis on the outcome and, partnered with Summit Medical
Group will determine the success of the implementation or if a new strategy is required. This process with provide us
with a common language, methodology, and expectations for quality and improvement.