Weekly KPI

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Date (Ticket Solved) % Satisfaction Score# Satisfied # Unsatisfied % Dissatisfaction Score
02/15/2016
02/16/2016
02/17/2016
02/18/2016
02/19/2016
02/20/2016
02/21/2016
100%
88%
100%
100%
93%
50%
100%
8
7
4
2
14
2
7
0
1
0
0
1
2
0
0.0%
12.5%
0.0%
0.0%
6.7%
50.0%
0.0%
Week (Mon-Sun) (Ticket Solved)% Satisfaction Score
W1
W2
W3
W4
W5
W6
W7
100%
93%
94%
89%
96%
92%
92%
Ticket Id % Satisfaction Score
217906
218947
219877
220042
0%
0%
0%
0%
Сustomer satisfaction 02/24/2016
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