Weekly KPI

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Day of Week (Mon-Sun) (Ticket Created)
Hour Ticket Created
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
# Tickets Created # Tickets Created # Tickets Created # Tickets Created # Tickets Created # Tickets Created # Tickets Created
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
2
1
1
2
2
0
1
1
0
1
2
6
1
2
4
3
6
2
4
4
4
1
0
0
0
0
1
0
0
2
2
3
4
10
6
2
7
7
8
4
10
2
1
0
1
1
3
0
0
0
1
6
4
12
4
2
4
4
8
15
8
2
6
0
4
0
0
1
1
2
1
1
4
4
4
3
9
9
5
7
11
5
4
2
1
1
1
1
1
0
0
1
6
5
2
3
4
6
11
13
3
1
1
2
0
0
0
0
0
0
2
0
0
3
0
0
1
0
3
0
0
0
0
2
0
0
0
0
0
0
1
0
0
1
0
0
1
0
0
0
8
2
2
5
2
1
6
2
3
8
7
4
9
4
3
0
0
0
1
1
0
Day of Week (Mon-Sun) (Ticket Created)
Hour Ticket Created
Monday Tu sday Wednesday Thursday Friday Saturday Sunday
# Tickets Cr ated # Tickets Created # Tickets Created # Tickets Created # Tickets Created # Tickets Created # Tickets Created
0
1
2
3
4
5
6
9
10
11
12
13
14
15
16
17
18
19
20
21
22
2
1
0
2
2
0
0
1
2
3
0
0
2
2
4
1
2
3
5
0
3
1
0
0
0
0
1
1
2
3
4
8
3
1
6
5
5
3
5
0
8
2
1
0
1
0
0
0
0
2
4
7
4
2
3
2
4
5
3
2
4
2
2
0
3
0
0
1
1
0
3
3
3
3
5
3
3
4
6
2
7
3
1
2
1
1
0
0
0
1
4
4
2
1
0
5
6
3
6
3
2
1
0
2
0
0
0
0
1
0
0
2
0
0
0
0
3
0
0
0
0
0
0
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1 0 0 3 1 0 0
Workload 02/24/2016
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