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2

City of Greensboro Communications Standards Manual

Introduction ...................................................................................................4

Who Needs This Guide?.................................................................................4

Why Is Style Important?.................................................................................4

Communications Goals..................................................................................4

Note from the City Manager’s Office.............................................................5

Logo & Seal

Using the City Logo .......................................................................................6

Using the City Seal.........................................................................................8

Letters, Labels, and Faxes

Printing Specifications...................................................................................9

Business Letters .............................................................................................9

Sample Business Letter ..................................................................................11

Sample Business Letter with Department Name ............................................12

Memoranda ....................................................................................................13

Sample Memo.................................................................................................15

Envelopes and Mailing Labels.......................................................................16

Fax Cover Sheets ...........................................................................................17

Sample Fax Cover Sheet ................................................................................18

Business Cards...............................................................................................19

News Releases and Media Advisories

News Releases ................................................................................................20

Sample News Release.....................................................................................22

Media Advisories............................................................................................23

Sample Media Advisory..................................................................................25

Web Guidelines

E-mail Standards ...........................................................................................26

Style for the Web ............................................................................................27

Departmental Intranet Sites ...........................................................................28

Web Graphics.................................................................................................28

Internet Images Guidelines ............................................................................29

Accessibility Guidelines .................................................................................30