Simplicity and longevity define the Bullard QXTThermal Imager, equipped with X Factor technology and the industry’s longest battery run time.With the QXT, firefighters can focus on seeing the most critical details so they can make life-saving decisions while in the heat of the fire.
INNOVATIONS for the Fire Service The Bullard QXT is designed not only for long-lasting service on the front line but also low total cost of ownership in the back office. It is purpose-built for today’s fire service including the industry’s: • Longest battery run time • Best image quality • Most desired form factor • First wireless charging systems
• Proven durability • Leading warranty Unmatched PERFORMANCE
The image clarity you have come to expect from the X Factor Family is further refined in the QXT. Equipped with an ultra-high performance LCD display that greatly increases brightness and contrast, the QXT lets firefighters see more clearly in smoke and direct sunlight. Bullard’s QXT can exceed eight hours of continuous run time for the ultimate performance in fire conditions. ADVANCED Features
The Bullard QXT is loaded with advanced features including Super Red Hot colorization, intuitively highlighting high-heat scenes in brilliant shades of yellow, orange, and red, and temperature measurement in numeric and relative heat indicator formats. Optional features include Bullard’s exclusive Electronic Thermal Throttle ® , which enables firefighters to optimize scenes with the touch of a button, 2X/4X Digital Zoom that allows firefighters to get closer to the action, and Bullard’s SceneCatcher Digital Video Recorder that allows firefighters to capture five hours of video and store hundreds of still images. SIMPLE Operation
Electronic Thermal Throttle ®
Like the popular LDX, Bullard’s QXT is distinguishable from other thermal imagers by its uniquely focused compact ergonomics designed specifically for the fire service. The imager’s power button design enables easy powering on and off with a gloved hand. Additionally, multiple colors are available for departmental identification. The wireless charging systems are compact, simple, and allow for easy continuous use. Bullard TOUGH The QXT is built Bullard Tough for the way firefighters work. The imager comes standard with a five-year, industry-leading warranty not only on the QXT but also on the battery.
MADE INTHE U.S.A.
w w w . b u l l a r d . c o m
Standard Features Temperature Measurement Super Red Hot Colorization
Numeric and Bar Style
Small HandheldThermal Imager
Engages automatically above 500°F Optional Features and Accessories (if so equipped) ElectronicThermalThrottle
Weight (w/ battery)
2.4 lbs. (1.09 kg)
H 5.4" (137 mm),W 4.6 (117 mm), L 8.2" (208 mm)
Ultem ® Thermoplastic
Blue Hot Spot Colorization (Manually activated)
Upper Housing Colors
Red (standard), Metallic Blue, Blue,Yellow, Lime-Yellow, Orange,White, Black
Digital Zoom SceneCatcher Video Format Video FileType Video Image Size Video RecordTime
Lower Housing Color
Digital Video Recorder (DVR)
Electrical Power Source Battery Capacity Battery Cycles Start-upTime OperatingTime
Lithium-ion Rechargeable Battery
720 x 480 5.5 hours Micro USB
> 800@70% Capacity
< 4 Seconds
>6 hours (with or without DVR operating); 7-8 hours in routine conditions
Retract Strap Hard Case Charging Systems Wireless Desktop Charging System (standard) WirelessTruck Mount Charger (optional) Performance 500° F (260º C) Heat Resistance
5 hours from fully depleted
Infrared Detector DetectorType
Microbolometer Vanadium Oxide
Detector Sensing Material
Detector Resolution Spectral Response
320 x 240 or 240 x 180
7-14 µ 60 Hz
5 minutes with no damage to electronics 15 minutes of continued operation with no damage
300° F (150 ºC) Heat Resistance
< 30 mK
-4° F (-20º C) Cold Resistance
1100° F 17 μm
Water Resistance Impact Resistance Hazardous Locations
2 meter drops on concrete with no damage
NEC/CEC Class 1, Division 2 ANSI/ISA-12.12.01-2015 CSA-C22.2 No. 60079-0:15 IEC 60079-0:2011, MOD IP6X (ANSI/IEC 60529)
Germanium 31° V x 40° H
Field of View
1 m to ∞
FCC 47 CFR Part 15B EN 55022:2006 IEC 61000-6-1:2005 EN 55024:2010 UN/DOT 38.3 IEC 62133 2nd edition
I. Warranty The manufacturer shall make standard a warranty for the thermal imager, all features and accessories installed in the thermal imager to be free of defects in material and workmanship, under normal use and service, for a period of five years. As part of this warranty, the manufacturer must provide free inbound and outbound shipping for transport within the continental United States for all repair service. The manufacturer must provide a warranty which covers all required battery replacements for a period of five years. In addition, the imager’s housing shall carry a limited lifetime warranty. II. Service The manufacturer must be located in the U.S.A. and provide a full-service repair center in the U.S.A. to ensure timely and efficient processing of any service related issues concerning the imager. Warranty repairs must carry a guaranteed 48-hour turnaround (2 full business days from the time of receipt at the service center to the time that the manufacturer ships the imager). Non-warranty repairs must carry a guaranteed 48-hour (2 full business days) turnaround from the time the manufacturer receives purchase order authorization to complete the repairs to the time the manufacturer ships the imager. III. Standards / Quality The manufacturer must ensure quality design and manufacturing methods through third party certification to ISO 9001, or its equivalent. To ensure that the product is of the highest quality, documentation must be presented upon request illustrating a battery of tests that have been conducted to verify water resistance, heat resistance, and shock/ impact resistance. The imager must be suitable for use in Class I, Division 2, Groups C and D hazardous locations. IV. Physical Configuration The imager shall be a hand-held design with a total weight not exceeding 2.4 pounds (1.1 kg) with all standard features installed. The imager’s physical dimensions shall not exceed 5.4 (137 mm) tall, 4.6 (117 mm) wide, and 8.2 (208 mm) long. The imager shall ship in a reusable delivery case. V. Durability The imager shall remain operational after being submerged under 3 feet of water for 30 minutes. The imager shall withstand a 2-meter drop in any orientation and sustain no operational damage. The imager shall be able to withstand an environment temperature of 350º F (177º C) for 15 minutes without operational impact or damage to the unit. The manufacturer must perform these tests in front of designated department representatives at a mutually determined time and location. Failure to perform these tests in front of designated department representatives shall constitute non-compliance with this portion of the specification. VI. Technology The imaging array shall utilize a 240x180 or 320x240 pixel uncooled vanadium oxide (VOx) focal plane array.The Noise Equivalent Temperature Difference (NETD) shall be less than 30 mK. The imager shall exhibit an ability to evade whiteout when pointed directly at flames. The detector shall operate with core temperature ranges of -40°F to 175°F (-40°C to 79°C). The dynamic range of the detector and associated electronics shall be nominally 1100°F (592°C). The detector spectral response shall be 7 to 14 microns. Mid-wave or short-wave infrared products that operate below this portion of the infrared spectrum (below 7.5 microns) are not acceptable due to unreliable performance in smoky conditions. The frame rate of the infrared engine shall be no less than 60 Hertz.
VII. Image Colorization In order to provide a greater degree of safety, the imager shall utilize a tri-color automatic
colorization mode. This colorization mode shall utilize a yellow/orange/
red color scheme. The display will show yellow colorization at temperatures of 500°F (260°C) to 799°F (426°C), orange colorization at temperatures of 800°F (427°C) to 999°F (537°C), and red colorization at temperatures of 1000 °F (538°C) or hotter. Such
colorization shall be graduated in nature so as to be able to discern scene details such as visible thermal flows though the color. The imager shall employ one single colorization scheme of yellow/orange/red which does not vary with ambient thermal energy. Color palettes which colorize objects that are below 500º F are not acceptable. This requirement does not apply to the Manual Colorization Mode (see Switches). VIII. Outer Housing The imager shall be ergonomically designed and the outer shell or housing must be manufactured from heat-resistant Ultem ® thermoplastic. Due to the likelihood of rigorous use, the thermoplastic must be molded with color pigment throughout to mask small surface scratches. Outer shells or housings which are painted or otherwise lacking consistent color through their entire thickness are not acceptable. IX. Colors The imager shall be available in no fewer than eight scratch-resistant colors to allow for color-coding as needed by the department. All lower housings shall be presented in black, with the upper housing to include options for the following colors at minimum: Red (default configuration), Metallic Blue, Yellow, Black, White, Orange, Blue, and Lime- Yellow. X. Monitor/Screen The imager shall have a 3.5" (89 mm) diagonal LED backlit Liquid Crystal Display (LCD) screen. The display shall consist of no less than 76,800 pixels for high quality resolution. The screen must be visible in thick smoke to the operator while using it at arms-length. In addition, a clear polycarbonate cover must protect the display screen. This cover must be field-replaceable and watertight. XI. Lens The imager shall possess an f/1.3 lens fabricated of germanium and have no less than a 31° (V) x 40° (H) field of view. The lens shall be protected with a watertight, sealed 2 mm thick germanium cover window. XII. Visual Indicators The imager shall have a battery status indicator on the viewing display to reduce imager size. Battery indicators that are not located on the display, such as separate LED based indicators, are unacceptable as they increase imager size. The imager shall be capable to provide, on the viewing display, surface temperature measurement of objects. The imager must be able to provide simultaneous presentation of bar graph and numeric temperature indicators as well as separate presentation of either indicator. The imager shall provide on-screen indication when manual colorization mode is engaged and when the DVR is recording (if so equipped). XIII. Switches, Features, and Modes of Operation The imager shall use only one switch to activate the unit. The switch shall employ an electronic press-and-hold protection mechanism which prevents accidental shut-off. Additionally, the imager must utilize a pair of switches which enable the activation and adjustment of a manual colorization mode, an internally installed Digital Video Recorder (DVR), and/or digital zoom, as applicable to the imager’s installed configuration.
Bullard Proprietary and Confidential
XIII. Switches, Features, and Modes of Operation (cont.) As an option or upgrade, the imager must be available with a manual colorization mode which helps the user identify the hottest objects in a scene irrespective of absolute heat levels. This colorization mode must be manually adjustable by the user and colorize the hottest objects in a scene with blue, using gradients of blue so as to discern scene details though the color. Thermal imagers which employ yellow, orange, or red to identify hot objects for a manual colorization mode are not acceptable as they can easily be confused with the automatic colorization modes which typically use such colors to designate fire and high heat conditions. As an option or upgrade, the imager must be available with a digital zoom feature for better view of scene details. The zoom feature should offer 2X and 4X magnification options. As an option or upgrade, the imager must be available with an internally housed Digital Video Recorder (DVR) which enables the recording of thermal imaging video to the internal memory of the thermal imager. The DVR must be manually operable by the user enabling activation and deactivation with a button press. The DVR must be capable of recording 5.5 hours of video in 720 x 480 resolution. Stored digital video shall download to the user’s computer via USB connection. A time and date stamp shall be displayed at the beginning of recorded video for documentation purposes. Attachable DVRs are not acceptable as they increase total size and weight.
XIV. Strap Systems To reduce bulk, the imager must not have an integral strap system; however, the imager shall accommodate an available self-retracting strap. This retractable strap shall be attachable to a D-ring at the base of the thermal imager, under the display, and must be capable of holding the unit to the firefighter’s body with the full weight of the imager, with battery, hanging unsupported from the strap. All straps must be field replaceable. XV. Power Supply When fully charged, the imager shall provide a minimum of 6 hours of continuous use with the DVR recording. XVI. Operation The imager must be fully operational no more than four seconds after activating the power switch. The imager must not have a standby switch or mode. XVII. Truck Mount The manufacturer must offer a truck mounted charging system to mount the imager and internal charging system in a vehicle or fire apparatus or on the wall of a fire station. The system must be compliant to NFPA 1901 when properly mounted in a vehicle or fire apparatus. The truck mount must carry a one-year warranty.
Americas: Bullard 1898 Safety Way Cynthiana, KY 41031-9303 • U.S.A. Toll-free within U.S.A.: 877-BULLARD (285- 5273)
Thank you and congratulations on your purchase of the Bullard QXT The Bullard QXT offers numeric and bar temperature measurement as well as automatic tri-color Super Red Hot (SRH) high heat colorization. Depending on your unit’s configuration, additional optional features are available, including Electronic ThermalThrottle (ETT) manual colorization and 2X / 4X digital zoom. The benefits of using thermal imaging technology as a firefighting tool encompass nearly every aspect of a firefighter’s job.Thermal imaging is not, however, a technology designed to replace current firefighting tactics. Rather, it is a tool that allows the firefighter to be more effective and make better decisions. Some of the many uses for your Bullard QXTThermal Imager include:
� WARNING Read all instructions and warnings before using this product.
Your thermal imager is like any other tool. It must be used properly and safely. All users should be trained on the proper and safe use of thermal imaging prior to using the Bullard QXTThermal Imager. This is especially important for users who may use this product in hazardous or IDLH (Immediately Dangerous to Life and Health) environments. FAILURETO FOLLOWTHIS INFORMATION COULD RESULT IN DEATH OR SERIOUS INJURY.
• Search and rescue • Scene assessment • Locating the seat of the fire • Determining the spread of the fire • Locating hot spots • Identifying potential flashover situations • Determining ventilation points • Determining entry and exit points • Overhaul • Hazmat
ETT: Enter ETT mode with the LEFT Button, adjust with LEFT and RIGHT. Depressing both buttons exits ETT.
DVR: Hold the RIGHT button to begin or end recording
Zoom: Hold BOTH buttons. Alternates 2x > 4x > 0x
General Operation To turn ON your Bullard QXT, depress the grey power button located on top of the unit.The screen will display the Bullard QXT logo and the grey power button will illuminate. A thermal image will appear within a few seconds.This image consists of black, white, and grey elements which indicate heat signatures of objects and scene dynamics.Warmer elements appear as lighter shades, while cooler elements appear as darker shades. NOTE: You will periodically observe a momentary freeze in the imager.This is normal
Heat Color Reference Bar Indicates scene temperature (see Super Red Hot Colorization). Sensitivity (Gain) Modes
The imager automatically switches between low and high sensitivity (gain) modes based on ambient scene temperatures in order to protect the thermal sensor from overload in high-temperature situations.The low sensitivity mode activates in high-heat situations, and deactivates as ambient heat decreases (i.e. lower temperatures).The low sensitivity mode indicator consists of a green triangle located in the upper left of the viewing area. Overheat Indicator A visual warning flashes which indicates to the user that the thermal imager might cease to operate due to internal overheating.The imager’s internal electronics remain functionally useful within the range of -20° C to 85° C. Power Source Indicator (Battery Status Indicator) (1)Four green segments displayed (76-100% charge) (2)Three green segments displayed (51-75% charge) (3)Two yellow segments displayed (26-50% charge) (4)One red segment displayed (0-25% charge) (5)One red segment flashing (at least 5 minutes of runtime remains) Estimated operation time on fully charged power source in available mode.
and is a function of the self-calibration shutter.The shutter will activate several
times during the first 5 minutes, depending on the environment.
To turn OFF your Bullard QXT, depress and hold the power button until the “red” power icon located in the top left of the display illuminates and then changes from red to green .When the icon changes from red to green, release and the unit will power off . System LED Indications
The power button LED will be illuminated when the imager is powered ON. In addition, the same LED changes colors to communicate other system conditions related to charging, as indicated below. Note that ONLY the green power indication functions when theTI is not connected to a charging system (i.e. standalone operation). SOLIDWHITE Imager is powered ON (not charging) SOLID GREEN Imager is fully charged PULSING GREEN Imager is “thinking” (charge system processing) PULSING RED Imager battery is charging FLASHINGYELLOW Error condition (problem with theTI or charging system) On-Screen Indications
4.5 ->6 hours 3.0 - 4.5 hours 1.5 - 3.0 hours
FULL power (green)
75% power (green)
50% power (yellow)
25% power (red)
Will begin to flash when at least 5 minutes of available power source remains (red)
> 5 minutes
NOTE: (1) During operation the bar will deplete from left to right.
(2) THE BULLARD QXT’S INTERNAL LITHIUM ION BATTERY PACK IS DESIGNED FOR MAXIMUM LIFE WHEN THE BATTERY IS KEPT FULLY CHARGED. BULLARD RECOMMENDS LEAVING THE QXT CONNECTED TO YOUR PREFERRED CHARGING SYSTEM WHEN THE UNIT IS NOT IN USE. (3) Power off the imager during charging. Temperature Bar TheTemperature Bar is a bar-graph style temperature gauge in the right portion of the display.The bar/numeric indicator displayed represents the approximate temperature of the object viewed within theTemperature Measurement Zone in the center of the display. Accuracy of indication is dependent on numerous factors including the distance from the object being viewed (accuracy decreases as distance increases) and its emissivity (heat radiation properties). Your Bullard QXT is factory-calibrated to emissivity corresponding with normal construction materials. Objects with emissivity varying greatly from this (particularly reflective objects such as metals and shiny materials) reduces accuracy of the temperature indication.
Detail of Power Source Indicator
Bullard QXT Thermal Imager User Manual
Numeric Temperature Indicator Displays next to theTemperature Bar and indicates the measured temperature of an object in theTemperature Measurement Zone (center of the display). NOTE: The indicators provide a quick reference to compare objects of similar emissivity in order to assist with identification of intense heat sources. Due to the inherent issues with accuracy, use these features with caution and verify indicated heat levels through traditional means whenever possible. Super Red Hot (SRH) Colorization The Bullard QXT utilizes easy-to-use Super Red Hot (SRH) colorization which displays heat levels in yellow, orange, and red hues.This feature identifies specific heat layers, thus alerting firefighters to areas of intense heat through visual awareness of the hottest objects in a scene.The SRH feature automatically adds colorization at temperatures above 500° F. SRH colorization engages automatically at temperatures 500° F or greater. Temperatures below 500° F (260° C) remain grayscale (white hot polarity). Objects between 500° F (260° C) and 799° F (426° C) appear yellow; objects 800° F (427° C) to 999° F (537° C) appear orange; objects 1000° F (538° C) or hotter appear red.The SRH overlay uses remains semi-transparent allowing the scene detail such as thermal flows to remain visible under the SRH colorization. SRH has a Heat Color Reference Bar adjacent to theTemperature Bar.The temperature is illustrated by the filled height of theTemperature Bar and by the NumericTemperature Indicator below the bar.The color reference bar is a visual indicator to quickly allow the user to determine the meaning of the color displayed on the screen. For example, if theTemperature Measurement Zone is pointed to an object at 1000° F (538º C) the bar fills to the mark located above the 900º F (482º C). Electronic Thermal Throttle (ETT) As an optional feature, your Bullard QXT may be equipped with the Electronic ThermalThrottle (ETT), which is a hot-spot indicator ideal for locating hot spots during overhaul and size-up, searching for overheated electrical equipment, finding victims, and clarifying objects in low ambient temperature (non-fire) situations. When engaged, ETT senses the hottest area in the scene and colors it blue. If ETT is engaged while viewing an object /scene and most of the area is the same temperature, a greater amount of the scene is colored blue. To engage ETT, depress the left button. “TT**” will appear on the screen.To adjust the tuning of the algorithm, use the LEFT and RIGHT buttons. As ETT engages more of the scene, the blue will become lighter in hue to help differentiate objects in the scene. Cycling through the scene and sensitivity adjustment displays the “TT” symbol and a corresponding number in the upper left hand corner of the display.The “TT” indicates “ThermalThrottle” mode.The number (0-99) is a reference point indicating the relative level of ETT engagement; by itself it has no specific meaning. Most of the benefits of the ETT are accomplished with the first few presses of the button.To exit the ETT mode, depress both the LEFT and RIGHT buttons briefly. Digital Zoom As an optional feature, your Bullard QXT may be equipped with 2X and 4X digital zoom capability. If present in your unit’s configuration, to enable this functionality, depress both buttons approximately three (3) seconds to engage the zoom function. A second long-press of both buttons will change from 2X to 4X zoom, and a third long-press of both buttons reverts to the Imager’s standard view with no zoom. SceneCatcher Digital Video Recorder (DVR) As an optional feature, your Bullard QXT may be equipped with a SceneCatcher DVR. To activate the DVR, press and hold the right button for approximately three (3) seconds, until a red circle appears on the left side of the display.This indicates recording to the unit’s internal memory.To deactivate the DVR, press and hold the right button until the red circle disappears.To download recorded video, connect
the imager to a computer via the Micro USB port on the bottom of the imager.When connected in this manner and powered ON, the internal Secure Digital (SD) card will behave as any other USB mass storage device (i.e. flash key, hard drive, etc). NOTE: Upon initial imager startup, the SceneCatcher DVR will not be available for 8 seconds while it initializes. During this time, the red dot will be displayed with an “X” crossing it. The SceneCatcher DVR has 8 GB of solid state memory, which will store more than 5.5 hours of video.When storage is full, the unit automatically overwrites the oldest file available. Video files are recorded for a maximum of 3 minutes each.That is, if a video being recorded is longer than 3 minutes, it will be stored in 3-minute segment files.To make it easier to manage multiple videos from differentThermal Imagers, the video file names have the following format: AANNNNNN.avi, where AA is an alphabetic combination and NNNNNN is a numeric pattern. Charging the Battery Your Bullard QXT’s battery can be charged with one of three charging systems: the includedWireless Desktop Charger, the included USBWall Charger, or the optional WirelessTruck Mount Charger.To charge a battery in the Desktop orTruck Mount chargers, place the imager on the charger.When seated correctly, a BLUE LED on the right side of the charger indicates a connection with the imager.When the connection has been verified and the battery is charging, the Bullard QXT’s power button LED will pulse RED.When fully charged, the same LED will change to steady GREEN. NOTE: More detailed information is available in the user’s manual for these charging devices. To charge with the USBWall Charger, open the USB cover located on the rubber boot at the bottom of the display side of the imager. Plug the USB power cord into a dedicated wall outlet using the included AC adapter.When the connection has been verified and the battery is charging, the Bullard QXT’s power button LED will pulse RED.When fully charged, the same LED will change to steady GREEN. With any charging system, if the Bullard QXT’s internal control software determines that internal temperatures are too high or too low for battery charging, then the power button will flashYELLOW until the imager’s internal temperature stabilizes to a range appropriate for charging.This is normal operation as the battery pack must be at moderate temperatures to support charging. Upon and while charging, the imager’s power button pulses RED, and when fully charged, the LED displays solid GREEN. NOTE: If your Bullard QXT has been stored in extremely cold temperatures for an extended period of time, especially with a depleted battery, it may take approximately one minute to start up.To avoid this behavior, Bullard recommends leaving the unit attached to a charging system when not in use. NOTES ON BATTERY CHARGING: (1) Connection to a computer via USB is intended for the purpose of downloading video and/or communicating with the imager. Use of the USB computer connection is not recommended for battery charging due to extremely slow charge speed with this method. (2)The battery’s charging temperature range is 32º F (0°C) to +113º F (45°C). (3)THE BULLARD QXT’S INTERNAL LITHIUM ION BATTERY PACK IS DESIGNED FOR MAXIMUM LIFEWHENTHE BATTERY IS KEPT FULLY CHARGED. BULLARD RECOMMENDS LEAVINGTHE QXT CONNECTEDTO YOUR PREFERRED CHARGING SYSTEMWHENTHE UNIT IS NOT IN USE. (4) Power off the imager during charging.
Hardware Reset Functions Like most portable electronic devices with internal batteries, the Bullard QXT is equipped with a function which permits a full hardware reset. If the imager appears unresponsive, it may require a hardware reset.To accomplish this, depress and hold the Power button for 30 seconds. The Bullard QXT is also equipped with a safety feature in the battery system which provides automatic shutoff to protect the electronics if they experience prolonged excessive temperatures.To reset the battery’s safety circuit, plug the imager into the included Bullard USB Power Supply. Care and Storage Instructions The Bullard QXTThermal Imager requires little maintenance. For best results, after each use: • Clean and disinfect the outside of the unit with mild soap or detergent. •Wipe the lens with a soft cloth. • Clean the display with a soft cloth. • Check screw tightness on cover display. • Store your Bullard QXT on the included Desktop Charger, the optionalTruck Mount Charger, or in the delivery case provided. Bullard recommends leaving the unit to charge when not in use for best performance. • Maintain thermal imagers using a programmed system. NOTE: You may place department and/or company information on your Bullard QXT. When adding stickers or other markings, ensure that you do not cover the information label, the thermal imager lens, cover window, or the display. Do not engrave in the plastic material as this can damage the unit and jeopardize As an option, the Bullard QXT may be ordered with aTruck Mount Charger for installation into a vehicle.This charger is designed to be mounted in a vehicle and securely charge and store the imager in accordance with NFPA 1901-184.108.40.206.TheTruck Mount Charger is designed for permanent vehicle installation. Consult the Bullard XT SeriesTruck Mount instruction manual for detailed instructions of installing in a vehicle. sealing. NOTE:
Cleaning the Lens The Bullard QXTThermal Imager lens is recessed in an impact resistant bezel covered with a germanium lens.The lens can be cleaned with a soft cloth and soapy water as required. Replacing the Video Display Cover Window The display cover has a scratch-resistant hard coating to minimize marring. However, if heavy scratching or gouging occurs, the cover window can be replaced. To accomplish this, remove the four Phillips screws along the sides of the window. Lift the USB cover (lower portion of the Rear Boot) and pull over the D-ring while pulling forward on the Rear Boot.The Rear Boot andWindow will disengage from the imager. Pull the Display CoverWindow from the slot and replace it with the new Display CoverWindow. Stretch the Rear Boot/Window assembly over the screen and feed the D-ring through the hold in the boot. Press the USB cover into the lower housing.Take care NOT to overtighten the screws during reassembly. (Replacement part number: XTWINDOW, or XTWINDOWSCREWS as applicable). Shipment As with all electronics with internal lithium-ion batteries, special considerations must be observed when shipping the Bullard QXT. When shipping the Bullard QXT, by regulation the exterior case must have a red-bordered announcement with the following text: “CAUTION – LITHIUM ION BATTERY – DO NOT LOAD ORTRANSPORT PACKAGE IF DAMAGED”. Additionally, further regulations stipulate that the imager must not have greater than two bars of battery charge if shipping by air. Air shipments must also be packed in a carton with a secondary over-pack carton.
Bullard QXT Thermal Imager User Manual
Service If your Bullard QXT is not performing properly, contact Bullard Customer Service at 877-BULLARD (285-5273) or email@example.com. Outside the US and Canada, call +1-859-234-6611. Describe the problem to the Bullard representative as completely as possible. For your convenience, your representative will attempt to help you diagnose or correct the problem over the phone. Before returning your Bullard QXT, you should verify with your representative that the product should be returned to Bullard. Bullard Customer Service will provide you with written permission and a Return Authorization (RA) number. If the return is a non-warranty repair, a Bullard Customer Service Representative or your local distributor will provide you with a repair invoice estimate.To authorize repair, you must provide a Purchase Order to your distributor for the amount of the estimate. Once Bullard or your distributor authorizes the repair, Bullard will issue a Return Authorization (RA) number for return of the unit to Bullard. Bullard will repair the unit and ship it from our factory within 48 business hours. If the cost of repairs exceeds the stated quote either 15% or greater than $100, a Bullard representative will reestimate your repair and Bullard or your local distributor will contact you for authorization to complete repairs. After repairs are completed and the goods have been returned to you, Bullard or your distributor will invoice you for the actual repair amount. Prior to returning your Bullard QXT, decontaminate and clean the thermal imager to remove any hazardous or contaminated materials which may have settled on the product during use. Laws and/or shipping regulations prohibit the shipment of hazardous or contaminated materials. Products suspected of contamination will be professionally decontaminated at the customer’s expense. Returned products will be inspected upon return to the Bullard facility. If the repair is under warranty, Bullard will repair the unit and ship it from our factory within 48 business hours. Product recycling, replacement, and retirement Your Bullard QXT is designed to provide a long and useful life.When replacing or retiring your Bullard QXT please contact local recycling or waste management facilities to see if components can be recycled.When selling or transferring the Bullard QXT, ensure compliance with export control regulations.The infrared core in the Bullard QXT is export-controlled outside of the US and Canada. If you have questions about proper procedures for disposing of the unit, contact Bullard.
Warranty Bullard warrants to the original purchaser that the Bullard QXT and all features/ accessories installed in the unit as well as battery charging units, are free of defects in materials and workmanship under intended use and service for a period of five (5) years from date of manufacture. Bullard’s obligation under this warranty is limited to repairing or replacing, at Bullard’s option, articles returned within the warranty period and which, after examination, are shown to Bullard’s satisfaction to be defective, subject to the following limitations: a) Article must be returned to Bullard with shipping charges prepaid. b) Article must not be altered from its original configuration. c) Article must not have been misused, abused, or damaged in transport. d) Maintenance and field replaceable items, if defective, are covered under warranty for a ninety (90) day period from the date of purchase.These items include straps, display covers, AC/DC adapters. Review the user manuals for Bullard accessories to obtain warranty information specific to those accessories. Since some accessories do not have user manuals, contact Bullard if you are unsure about the warranty for a particular product or accessory. Bullard provides a limited lifetime warranty on the Bullard QXT’s outer shell.This warrants that the outer shell is free of defects in materials and workmanship under intended use and service for the original purchaser. Bullard’s obligation under this warranty is limited to repairing or replacing, at Bullard’s option, articles that after examination are shown to Bullard’s satisfaction to be defective, subject to the following limitations: a) Article must not be altered from its original configuration. b) Article must not have been misused, abused, or damaged in transport. c)When the outer shell is obsolete and Bullard no longer stocks the part, the limited lifetime warranty will be terminated. In no event shall Bullard be responsible for damages, loss of use, or other indirect, incidental, consequential or special costs, expenses or damages incurred by the purchaser, notwithstanding that Bullard has been advised of the possibility of such damages. Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to five (5) years from the date of manufacture. Some states do not allow the exclusion of limitation of incidental or consequential damages, or allow how long implied warranty last, so the above limitations or exclusions may not apply to you.This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Safety Considerations and Limitations of Use � WARNING EXPLOSION HAZARD. DO NOT CONNECT OR DISCONNECTTHE EQUIPMENT TO ANY CHARGER IN A HAZARDOUS LOCATION.
� WARNING THERMAL IMAGING IS NOT ATECHNOLOGY DESIGNEDTO REPLACE CURRENT FIREFIGHTINGTACTICS. RATHER, IT IS ATOOLWHICH ALLOWSTHE FIREFIGHTERTO BE MORE EFFECTIVE ANDTO MAKE BETTER DECISIONS. FIREFIGHTERS CANNOT STOP USING BASIC FIREFIGHTING SAFETYTACTICS. ALL FIREFIGHTERS SHOULD RECEIVE PROPERTRAINING ON: HOWTHERMAL IMAGERSWORK,THEIR USES AND LIMITATIONS, IMAGE INTERPRETATION, AND SAFETY CONSIDERATIONS FORTHERMAL IMAGING USE. � WARNING THE BULLARD QXTTHERMAL IMAGER IS EXTREMELY SENSITIVETO INTENSE, RADIANT HEAT SOURCES. NEVER POINTTHE BULLARD QXTTHERMAL IMAGER ATTHE SUN OR ANY OTHER SOURCE OF EXTREME RADIANT HEAT, ASTHIS COULD CAUSE SEVERE DAMAGE. � WARNING DO NOT USE SOLVENTS OR PAINTTHINNERSTO CLEANTHE BULLARD QXT THERMAL IMAGER ASTHEY COULD PERMANENTLY MARTHE SURFACE OR DEGRADETHE PROTECTIVE PROPERTIES OFTHE CASING. DO NOT INTENTIONALLY SUBMERGETHE UNIT UNDERWATER OR SUBJECTTHE UNIT TO HIGH PRESSUREWATER. FOLLOW CARE INSTRUCTIONS (SEE CARE INSTRUCTIONS).
� WARNING DO NOT CHARGE IN A HAZARDOUS LOCATION.
� WARNING DO NOT SHORT CIRCUIT, CRUSH, INCINERATE, OR DISASSEMBLE. � WARNING RISK OF FIRE, EXPLOSION, OR BURNS. � WARNING ONLY CHARGE USING BULLARD DESKTOP, BULLARDTRUCK MOUNT, OR BULLARD PROVIDED USB PLUG. � WARNING DO NOT ATTEMPTTO DISASSEMBLETHE BULLARD QXTTHERMAL IMAGER. IFTHE UNIT IS NOT FUNCTIONING PROPERLY, RETURN ITTOTHE BULLARD SERVICE CENTER FOR EVALUATION. � WARNING DO NOT ATTEMPTTO REPLACETHE INTERNAL BATTERY PACK. RETURN IMAGER TO BULLARD SERVICE CENTER. BATTERY PACK MUST BE RECYCLED OR DISPOSED OF PROPERLY. � WARNING DO NOT USE ANY CHARGER OTHERTHANTHAT SPECIFICALLY PROVIDED BY BULLARD FOR USEWITHTHE BULLARD QXTTHERMAL IMAGER. POWER SOURCE: 3.6v 6400 mAh Li-Ion 23.04 wH INTERNALLY HOUSED, NOT FIELD REPLACEABLE
Introduction Your Bullard XT Series Thermal Imager is equipped with a sealed, internal long-life lithium ion battery pack as well as advanced wireless charging technology for use with the included Desktop Charger or optional Truck Mount Charger. These easy to use charging stations are the fastest way to charge your Bullard XT Series Thermal Imager’s battery. Desktop Charger (XTCHARGERBASE) Installation and Usage To install the Desktop Charger, select a convenient tabletop location to place the unit and connect the included power supply to a nearby AC power outlet. Insert the power supply’s output power pin into the receptacle on the rear of the charger. When power is first applied to the charger, all three LEDs will briefly illuminate as a bulb check cycle, after which the WHITE LED will remain illuminated. This indicates the Charger unit is powered on and ready for use (Figure 1 ). To charge the XT Thermal Imager’s battery in the Desktop Charger, place the imager on the charger with the display side being cradled by the upright portion of the charger and the four holes on the bottom side of the thermal imager aligned with the four pins of the Interface Ring. When seated correctly, the charger will emit a short beep and a BLUE LED will illuminate on the right side of the charger. This indicates a connection with the imager. When the connection has been verified and the battery is charging, the thermal imager’s power button LED will pulse RED. When fully charged, the same LED will change to steady GREEN. If there is a problem with the charger or the connection with the imager, the charger will illuminate an AMBER LED, located beneath the BLUE LED. In this event, remove and attempt to re-seat the imager. If the issue persists, contact Bullard Customer Service (Figure 2) . Truck Mount Charger (XTTRUCKMOUNT) Installation The XT Series Truck Mount Charger utilizes the same wireless charging mechanism as the Desktop Charger but is designed to be mounted in a vehicle and securely charge and store the imager in accordance with NFPA 1901-220.127.116.11. Additionally, although the Truck Mount Charger is designed for permanent vehicle installation, you may also choose to use this unit in a free-standing manner. Free-standing use is not recommended for vehicles. The same AC power supply functions with both the Truck Mount and Desktop Chargers, but this power supply is optional with the Truck Mount Charger (XTCHARGEPWR). To install the Truck Mount Charger in a vehicle, select a convenient location in either a vertical or horizontal orientation. Leave sufficient clearance above the Charger for installation of the imager, below the Charger (if additional accessories will be stored on the Charger), and in front of the Charger for removal and reinstallation of the imager (Figure 3) . A mounting template is included with the Charger as a reference for clearance requirements and mounting hole spacing. Mount the Charger using the included (4) 5/16" self- tapping hex screws. No drill holes are required because of this type of screw.
Power on LED (White)
Imager Connected LED (Blue)
Fault LED (Amber)
Imager Charging LED (Red) (May flash Amber in extremely high or low temps)
Imager Connected LED (Blue)
The unit is provided with two wires for attachment to the power supply in the vehicle. The wires are color-coded, with red signifying the positive (+) conductor and white signifying the negative (-) conductor. Provide power to the mounting location from a 5-Ampere fused power source with output of 12-24 VDC. For best results, the unit should be connected to an unswitched circuit which continues to provide power when the vehicle is not in use so that a mounted imager will remain charged at all times. Your vehicle maintenance technician can advise as to the best wiring method for each individual apparatus. Securely fasten the vehicle’s power supply wiring to the matching positive and negative wires from the Charger by soldering or using twist-on or crimp-style connectors. Consult an electrician if you experience difficulty or require assistance.
Truck Mount Charger (XTTRUCKMOUNT) Usage When power is first applied to the charger, (via either hardwired to a vehicle or the optional AC power adapter) all three LEDs will briefly illuminate as a bulb check cycle, after which the WHITE LED will remain illuminated. This indicates the Charger unit is powered on and ready for use (Figure 3) . To charge the XT Thermal Imager’s battery, place the imager into the charger with the display side up and the bottom of the imager facing the long side of the charger. Ensure that the four pins of the Interface Ring align with the four holes on the bottom side of the thermal imager. When seated correctly, the release button will pop up and lock, and the charger will emit a short beep and a BLUE LED will illuminate on the right side of the charger. This indicates a connection with the imager. When the connection has been verified and the battery is charging, the imager’s power button LED will pulse RED. When fully charged, the same LED will change to steady GREEN.. To remove the imager from the charger, depress the release button and remove the imager (Figure 4) . If there is a problem with the charger or the connection with the imager, the charger will illuminate an AMBER LED, located beneath the BLUE LED. In this event, remove and attempt to re-seat the imager. If the issue persists, contact Bullard Customer Service. XTTRUCKMOUNT - Troubleshooting If the Truck Mount Charger is appropriately wired to a vehicle but the WHITE power LED is not illuminated, it is possible that the fuse has blown. Locate and open the fuse holder which is on the red wire near the unit to inspect the fuse. If the fuse has blown, it can be replaced with a 5x15mm or 5x20mm 5-Ampere glass fuse, commonly available at most automotive parts suppliers. � WARNING Only replace with an equivalent 5-Ampere fuse. NEVER replace this or any fuse with one of a higher current rating than designed. If the fuse blows re- peatedly, this indicates a fault with either the vehicle or the Charger. In this event, contact a qualified vehicle technician or Bullard Customer Service. Interface Ring - Replacement The Interface Ring on the Desktop and Truck Charger is user-replaceable in the event of damage (XTCHARGERRING). This kit comes with a new ring and mounting screws. A TORX ® T8 bit is required to operate these screws. Remove the five screws, then pull the old interface ring away from the charger and replace with the new one. If the screw holes become worn, alternative holes are provided and may also be used to secure the Interface Ring. Warranty Bullard warrants to the original purchaser that the Desktop and/or Truck Mount charging station is free of defects in materials and workmanship under intended use and service for a period of one year from date of manufacture. Bullard’s obligation under this warranty is limited to repairing or replacing, at Bullard’s option, articles that are returned within the warranty period and that, after examination, are shown to Bullard’s satisfaction to be defective, subject to the following limitations:
Imager Connected LED (Blue)
Power on LED (White)
Fault LED (Amber)
Imager Release Button
Input Power Port (for off- vehicle use)
Imager Charging LED (Red) (May flash Amber in extremely high or low temps)
Imager Connected LED (Blue)
Imager Release Button
a) Article must be returned to Bullard with shipping charges prepaid. b) Article must not be altered from its original configuration. c) Articles must not have been misused, abused, or damaged in transport. In no event shall Bullard be responsible for damages, loss of use, or other indirect, incidental, consequential or special costs, expenses or damages incurred by the purchaser, notwithstanding that Bullard has been advised of the possibility of such damages. Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited in duration to two years from the date of manufacture of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state.
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Americas: Bullard 1898 Safety Way Cynthiana, KY 41031-9303 • USA Toll-free within USA: 877-BULLARD (285-5273)