

8
2008 Best Practices Study | Agencies with Revenues Under $1,250,000 | Revenues/Expenses
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Under $1,250,000
Expenses
(continued)
Average
+25% Profit
+25% Growth
Operating Expenses
Occupancy Expenditures
4.8%
3.2%
4.8%
Occupancy Depreciation/Amortization
0.2%
0.1%
0.1%
Total Occupancy
5.0%
3.3%
4.9%
Office Equipment Expenditures
0.6%
0.4%
1.2%
Office Equipment Depreciation
0.1%
0.0%
0.0%
Total Office Equipment
0.7%
0.4%
1.2%
IT (Information Technology)
1.6%
1.3%
1.5%
IT Depreciation/Amortization
0.1%
0.0%
0.1%
Total IT
1.7%
1.3%
1.5%
Telephone
1.4%
1.8%
1.3%
Postage
0.7%
0.6%
0.6%
Supplies/Printing
1.3%
1.5%
1.3%
Dues/Subscriptions/Contributions
1.0%
1.1%
1.1%
Taxes/Licenses
0.3%
0.3%
0.3%
Insurance
2.1%
1.6%
2.5%
Professional Fees
0.7%
0.5%
0.7%
Bad Debts
0.1%
0.0%
0.0%
Outside Services
0.3%
0.2%
0.1%
Education/Training
0.4%
0.3%
0.2%
Miscellaneous
0.6%
0.4%
0.4%
Total Operating
16.2%
13.2%
16.2%
Administrative Expenses
Amortization of Intangibles
0.5%
0.0%
0.1%
Officer Life
0.3%
0.3%
0.2%
Interest
0.6%
0.0%
0.1%
Other
0.0%
0.0%
0.0%
Total Administrative
1.4%
0.3%
0.5%
Total Expenses
80.7%
66.3%
73.7%
Pre-Tax Profit (Loss)
19.3%
33.7%
26.3%
EBITDA
21.4%
34.1%
28.1%
Average
+25% Profit
+25% Growth
Growth Over Prior Year
Compensation Expense
9.0%
8.5%
17.9%
Selling Expense
3.5%
-2.1%
5.3%
Operating Expense
1.2%
9.2%
16.4%
Administrative Expense
3.7%
-1.7%
-5.9%