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28

2009 Best Practices Study | Agencies with Revenues Between $1,250,000 and $2,500,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Between $1,250,000 and $2,500,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

3.7%

3.5%

3.1%

Occupancy Depreciation/Amortization

0.1%

0.1%

0.1%

Total Occupancy

3.8%

3.6%

3.1%

Office Equipment Expenditures

0.4%

0.4%

0.1%

Office Equipment Depreciation

0.2%

0.3%

0.2%

Total Office Equipment

0.7%

0.7%

0.3%

IT (Information Technology)

1.6%

1.0%

1.4%

IT Depreciation/Amortization

0.3%

0.2%

0.4%

Total IT

2.0%

1.2%

1.8%

Telephone

0.9%

0.6%

0.6%

Postage

0.6%

0.6%

0.4%

Supplies/Printing

1.1%

1.1%

0.9%

Dues/Subscriptions/Contributions

0.8%

0.6%

0.8%

Taxes/Licenses

0.5%

0.4%

0.3%

Insurance

1.6%

1.2%

1.5%

Professional Fees

1.2%

1.0%

1.7%

Bad Debts

0.1%

0.0%

0.1%

Outside Services

0.2%

0.0%

0.1%

Education/Training

0.5%

0.4%

0.5%

Miscellaneous

0.2%

0.2%

0.1%

Total Operating

14.2%

11.7%

12.1%

Administrative Expenses

Amortization of Intangibles

0.9%

0.2%

0.2%

Officer Life

0.2%

0.1%

0.1%

Interest

0.7%

0.1%

0.1%

Other

0.0%

0.0%

0.0%

Total Administrative

1.8%

0.4%

0.5%

Total Expenses

74.7%

55.6%

68.9%

Pre-Tax Profit (Loss)

25.3%

44.4%

31.1%

EBITDA

27.7%

45.5%

32.4%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

6.0%

16.5%

20.2%

Selling Expense

4.0%

9.8%

14.9%

Operating Expense

6.1%

16.5%

15.1%

Administrative Expense

2.5%

22.1%

6.5%