4
Getting Started
Multi-Factor Authentication
We use a variety of tools to protect your account against fraud, including security
questions for logging in and secure tokens. Secure tokens are small electronic
devices that provide an extra level of assurance to the user by requiring two-
factor authentication. The owner of the device uses a PIN number which
authorizes them as the owner; the device then displays a unique number,
identifying the user to the device. ID numbers for each user are changed regularly
for additional security.
Phishing
Phishing is an online scam tactic that lures users into providing personal data by
posing as a legitimate, trustworthy company. By using realistic-looking websites
and emails, phishers gain the trust of their victims for malicious purposes.
Murphy Bank will never send unsolicited emails that ask you to provide,
update or verify personal or confidential information. If you receive an alleged
email inquiry from Murphy Bank, report the incident to a customer service
representative.
Malware
Malware includes viruses and spyware designed to infiltrate or damage a
computer system. This intrusive software can steal personal information to
commit fraud. To safeguard against malware, do not open links or files from
unsolicited sources.
Identity Theft
Identity theft can occur when criminals find a way to steal your personal or
other identifying information and assume the use of that data to access your
personal accounts, open new accounts, apply for credit, purchase merchandise
and commit other crimes using your identity. It is important to be aware of the
dangers of identity theft so that you can take the steps to avoid becoming a
victim.
Security