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TABLE OF CONTENTS

ABOUT THIS HANDBOOK

................................................................................. 7

EMPLOYMENT AT-WILL

..................................................................................... 7

GENERAL PERSONNEL POLICY

......................................................................... 7

I. COMPANY STANDARDS

.............................................................................. I-9

EQUAL EMPLOYMENT OPPORTUNITY

..........................................................I-9

IMMIGRATION POLICY

....................................................................................I-9

AMERICANS WITH DISABILITIES ACT

(ADA) POLICY

..................................I-9

NON-HARASSMENT POLICY

.........................................................................I-10

COMPUTER

SYSTEMS AND ELECTRONIC COMMUNICATIONS

..............I-11

SOCIAL NETWORKING

.................................................................................I-12

PROTECTION OF COMPANY

INFORMATION

............................................I-13

PROFESSIONAL CONDUCT

...........................................................................I-13

CRIMINAL BACKGROUND CHECKS

............................................................I-13

VIOLENCE

IN THE WORKPLACE

..................................................................I-14

DRUG AND ALCOHOL POLICY

....................................................................I-14

POSITION REGARDING UNIONS

..................................................................I-15

SOLICITATION AND DISTRIBUTION

...........................................................I-15

II. RESIDENT RELATIONS

.............................................................................. II-17

ATTITUDE

.......................................................................................................II-17

COURTESY

......................................................................................................II-17

CONFIDENTIAL

INFORMATION

..................................................................II-17

ABUSE POLICY

................................................................................................II-17

RESIDENT BILL OF RIGHTS

............................................................................II-18

PERSONAL PROPERTY OF THE RESIDENTS, VISITORS AND EMPLOYEES

II-18

FINANCIAL AFFAIRS OF RESIDENTS

............................................................II-18

GRATUITIES

....................................................................................................II-18

III. YOUR JOB

................................................................................................ III-19

EMPLOYEE RELATIONS PHILOSOPHY

........................................................III-19

EXECUTIVE DIRECTOR

................................................................................III-19

YOUR SUPERVISOR

.......................................................................................III-19

JOB DUTIES

....................................................................................................III-20

ORIENTATION AND

INITIAL EDUCATION

...............................................III-20

ONGOING EDUCATION

.............................................................................III-21

THE LINES OF COMMUNICATION ARE OPEN

..........................................III-21

PROBLEM

SOLVING PROCEDURES

.............................................................III-21

EMPLOYMENT REQUIREMENTS

..................................................................III-22

EMPLOYMENT STATUS

.................................................................................III-23

EMPLOYMENT OF RELATIVES AND PERSONAL RELATIONSHIPS

...........III-24

RE-EMPLOYMENT

..........................................................................................III-26

INTRODUCTORY/INITIAL EVALUATION PERIOD

....................................III-26