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2007 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Profile

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Executive

Perspectives

Profile

Agencies with Revenues Between $10,000,000 and $25,000,000

G. Parent Corporation

Average

“Other” includes AAA, joint venture, and

another insurance agency.

Agency is Owned by Another Corporation

3.4%

Description of Parent Corporation

Financial Institution

0.0%

National Broker

0.0%

Other

100.0%

H. Plans for Future Ownership of Agency

Average

Sell to Employees/Family

66.7%

Sell to Third Party in 1 to 5 years

3.3%

Sell to Third Party in 6 to 10 years

10.0%

Sell to Third Party in 11+ years

0.0%

Merge with Privately-held Agency

3.3%

Uncertain at this Point

16.7%

“We continually look at every process, every client interaction, every

marketing exercise, every meeting to look for ways to improve the way

we do business. The “way” we do business is not documented in some

three-ring binder on a shelf somewhere – it constantly changes. It

constantly gets better. We actually drew our inspiration in a sense from

Dell computer, seeing the relentless commitment they made to getting

better in order to remain competitive. I fear our industry has not

learned this lesson. There are a lot of agencies out there, and

companies for that matter, operating like its still 1985.”