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145

2007 Best Practices Study | Agencies with Revenues Over $25,000,000 | Executive Perspectives

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Executive

Perspectives

Profile

Agencies with Revenues Over $25,000,000

Overview

Established for the first time in the 2004 Best Practices

Study, the largest Study Group has 25 firms with

revenues averaging $52.8 million. Twenty are

privately-held and four are bank-owned agencies.

Despite the difficulty of another year of soft property

and casualty pricing in 2006, this group was able to

achieve an impressive 10.6% organic growth rate,

which exceeded that of every single publicly traded

insurance broker.

The group also achieved another strong level of

profitability in 2006, with Pro Forma EBITDA (earnings

before interest, taxes, depreciation and amortization)

of 25.1% of net revenues. This was driven chiefly by

the group’s high level of employee productivity which

at $170,865 per employee was the highest level ever

achieved by a Best Practices Study Group.

“Rule of 20” Score -

Introduction of a New Statistic

In recent years, Reagan Consulting has developed a

metric called the “Rule of 20” to provide a quick

means of calculating whether or not an agency is

creating significant value for its shareholders. It is the

sum of an agency’s EBITDA margin times 50% plus

the organic revenue growth rate.

So, for example, an agency that generates an EBITDA

margin (as a percent of revenue) of 20% and grows

organically by 10% achieves a “Rule of 20” score of

exactly 20%. (20% times 50% plus 10% = 20%.)

The higher the score, the better. The secret to the rule

of 20 is the weighting of the relative importance of

organic growth versus EBITDA when it comes to

creating shareholder value (the weighting is 2 to 1.)

Generally speaking, an outcome of 20 means an

agency is generating a shareholder return of

approximately 15%-16%, which is commonly viewed

as the “expected” rate of return for a well-run

insurance agency. A score of less than 20 indicates

room for improvement, while a score above 20 is

outstanding.

For the >$25 million Study Group, the median Rule

of 20 Score was 16.7%. Of the 25 firms, 10 actually

achieved a score higher than 20. These results are

impressive, particularly in a soft market. In 2006,

only one public broker, Brown & Brown, achieved a

Rule of 20 outcome of 20 or more, as is shown in the

table below.

Keys to Their Success

Rank Public Brokers

Organic

Growth

EBITDA

Margin

Rule of 20

Outcome

1 Brown & Brown

4.5% 38.8% 23.9%

2 Willis Group

8.0% 21.3% 18.7%

3 Hub Group

5.0% 26.7% 18.4%

4 Hilb, Rogal & Hobbs

4.4% 27.0% 17.9%

5 Arthur J. Gallagher

6.0% 21.2% 16.6%

6 USI

1.8% 20.7% 12.2%

7 Marsh & McLennan 2.0% 14.2% 9.1%

8 Aon

2.0% 13.9% 9.0%

Rule of 20 Outcome

Pro forma EBITDA Margin times 50%

PLUS

Organic Revenue Growth Rate

EQUALS

Rule of 20 Outcome