141 / 185
141
2007 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Technology
Agencies with Revenues Between $10,000,000 and $25,000,000
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
Real Time Interface
(continued)
Via Agency Management System
% of Agencies
Number of Real-Time Inferfaces
None
30.0%
1-3
16.7%
4-6
20.0%
7-10
26.7%
11+
6.7%
Impact on
Personal Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
50.0%
Loss Runs
50.0%
Rate/Quote
77.8%
Policy Issue
66.7%
Endorsements
66.7%
Impact on
Commercial Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
55.0%
Loss Runs
85.0%
Rate/Quote
80.0%
Policy Issue
50.0%
Endorsements
65.0%